Client Zone Lead ZR

Spar Group Inc Detroit , MI 48222

Posted 6 months ago

SPAR FDM Field Administration, Inc. is seeking a Client Zone Lead to provide direct oversight to Retail Merchandisers for SPAR Field Services, a leading supplier of retail services to Fortune 1000 manufacturers and retailers in the United States. SPAR contracts over 50,000 retail merchandising, auditing, installation and assembly projects per year in almost every zip code in the country.

ESSENTIAL DUTIES AND RESPONSIBILITIES:To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Direct oversight of Retail Merchandisers to ensure they are meeting client expectations

  • Work in a team environment to ensure Zone Client coverage, assisting each other with follow up, assigning, and recruiting.

  • Responsible for carrying our major assignments in conducting business operations for the company, which include

  • Setting Merchandisers up with client assignments

  • Tracking progress of client deadlines

  • Following up on late completions to ensure we are completing client projects

  • Weekly scheduling of several projects

  • Timely completion of work initiatives in order to meet client expectations.

  • Utilize Status comments, to provide accurate timely updates.

  • Must be capable of positively leading the field group; and administering company policies, procedures and process

  • Responsible for recruiting new merchandisers, which include:

  • Communicating client objectives to all merchandisers

  • Providing job/contract opportunities to merchandisers

  • Negotiate and managing hourly rate cost to merchandisers within company and zone goals

  • Managing travel (access) cost to within company and zone goals

  • Responsible for providing quality assurance via live or phone audits on behalf of our clients

  • Required to investigate and resolve matters of significance on behalf of management in relation to merchandiser issues that directly affect services at client locations (i.e. falsification, theft, etc.)

  • Must be capable of facing and rectifying challenges, meet expectations in work completions, use independent judgment, and exercise discretion as needed

  • Work closely with management and provide expert advice on field conditions that require management to make changes to internal web tools for field use

  • Oversee there Zone Support to ensure they are meeting client directives, while providing support coverage as directed during allotted hours.


  • Must have grocery, mass or drug store experience

  • Must be able to multi task and perform in a fast paced environment

  • Strong verbal, written and computer skills, proficient in outlook, word and excel

  • Must have good "people skills" Experience in recruiting is required

  • Limited travel throughout zone and the U.S.

  • Work from home (Company provides computer, fax and supplies)

  • Other duties as assigned

EDUCATION: This position requires minimum education of High School Diploma or equivalent

EXPERIENCE: This position requires minimum of up to 2 years' experience.

COMPUTER SKILLS: To perform this job successfully, an individual should have working knowledge of computers, including e-mail, excel and word processing abilities.

SUPERVISORY RESPONSIBILITIES: This position does have limited supervisory responsibilities. Those who manage others are expected to have the ability to lead one or a team of individuals to achieve department goals.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The work environment for this position is Office or Home Office Setting.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Seeing, hearing, walking, standing, lifting up to 50 lbs , bending, speaking, sitting, learning, reading, concentrating, thinking, communicating and working.


Equal Opportunity Employer, including disabled and veterans.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Marketing Manager Midwest Zone


Posted Yesterday

VIEW JOBS 10/19/2019 12:00:00 AM 2020-01-17T00:00 Job Description Job Summary: Responsible for overseeing all Marketing/Advertising activities within a market area under the direction of the Director of Company Store Marketing. Works closely with Zone-Vice President and Market Director(s) on program development, budgets, implementation, and communication. Oversees and directs the activities of the Marketing Coordinator(s) as appropriate. Key Responsibilities: * Develop and implement marketing strategies to achieve sales and profit objectives under the direction of the Marketing Director, and consistent with national and zone goals, objectives, guidelines, and policies. * Development of zone marketing plans. * Steward the marketing budget; maximizing the investment impact. * Trains, hire, develop and manage Company Marketing Coordinator(s). * Coordinate marketing plan with operations, training, etc. * Provide communication to the market team(s). * Evaluate marketing strategy and program impact; tract tactical performance; make program and marketing program recommendations. * Conduct pre-promotion/post-promotion analysis. * Develop new store opening strategies as needed. * Develop competitive intrusion strategies as needed. * Support the National Director, Field Marketing as needed. * Travel to store locations as required. * Participation in market co-ops within the zone Supplemental Job Functions: * Other duties as assigned. Minimum Knowledge, Skills and Abilities: * Bachelors degree with an emphasis on marketing, advertising, or related fields. Significant experience in a role such as this may be considered in lieu of degree. * 4-7 years experience in multi-unit marketing, preferably in the restaurant industry * Knowledge and experience in print media planning and buying. * Strong verbal and written communication and presentation skills. * Ability to work under pressure/stress. * Team management skills and experience. * Ability to manage multiple tasks with varying degrees of difficulty, deadlines and detail. * Outstanding work ethic; strong ability to work with cross-functional teams. Ilitch Detroit MI

Client Zone Lead ZR

Spar Group Inc