Client Trade Consultant

Northern Trust Chicago , IL 60602

Posted 2 weeks ago

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role Summary:

The Client Trade Consultant is accountable for the accurate receipt, validation and normalization of client trade intent into actionable Portfolio Management activity on a daily basis. The Client Trade function sits within the Investment Administration business unit within the Asset Management Middle Office and manages critical trade functions on behalf of Fixed Income and Equity products and Money Market/Liquidity products. The incumbent is responsible for managing high volume, time and risk sensitive fund orders with a critical eye towards operational detail, risk, and clarity of communication.

Primary Duties and Responsibilities:

  • Accurate interpretation and execution of client cash flow and trades for unregistered Fund and Separately Managed Account products.

  • Coordination of trade administration for complex investment management clients.

  • Management of service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensures systems information is up to date.

  • Acts as the servicing and technical resource for clients and internal partners, utilizing knowledge of organization to provide guidance on more complex issues.

  • Anticipates and identifies clients' needs for service requests. Integrates knowledge of organization to service clients.

  • Analyzes client and departmental objectives to make improvements in servicing and operational execution.

  • Coordinates with servicing team on execution of client activity, communicating with client and vendors when appropriate.

  • Identifies service efficiency enhancements, process improvements, and facilitates service delivery using creative and proactive measures.

  • Monitors trust operations and accounting activities to ensure that all necessary reports, documents, tickets, etc. are processed to generate client services.

  • Communicates with clients regularly to inform them of trade status, requesting documents or other information when necessary.

Necessary Knowledge and Experience:

  • 3-5 years' experience in operational or client servicing background, or within an institutional trust environment.

  • Knowledge of institutional trust operations and accounting systems usually acquired through related experience is necessary to administer complex master trust and custody accounts.

  • Experience in fund operations, recordkeeper activity and client-facing operations.

  • General business knowledge and knowledge of accounting usually acquired through coursework are required to oversee client transactions.

  • Analytical, problem solving, and organizational skills are required to identify and resolve account issues.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.


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