Mister Sparky Electric Cherryville , NC 28021
Posted 3 weeks ago
Benefits:
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Join Our Team of Professional Electricians
Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country.
JOB SUMMARY
A Mister Sparky client care representative answers incoming client telephone calls and contacts clients to see if how their experience was with Mister Sparky.
JOB DUTIES
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not
Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls
Monday
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Prior customer service experience preferred
Full Time
10am
Mister Sparky Electric