Client Support Representative

Awardco Orem , UT 84057

Posted 3 weeks ago

Client Support Representative

Awardco

  • Orem, UT

Awardco is an up-and-coming software company focused on providing better solutions to engage and reward employees. Awardco's technology is changing the landscape of employee recognition and we are looking for individuals that want to be part of a worldwide movement. Awardco promises a youthful and exciting atmosphere where hard-working individuals will be regularly presented with new challenges and opportunities for growth. As a young company on the rise, Awardco provides its employees with terrific opportunities for advancement.

Customer Support Representatives will fulfill client orders as their primary responsibility, and aid in support tickets when needed. In the support function, you will work directly with platform users in answering their questions and helping to resolve any issues that might arise. As a support representative you will communicate with our clients via email, chat and phone.

Hours/Shift schedule

Morning Shift: 6:00 am

  • 2:00 pm MST

Night Shift: 4:00 pm

  • 12:00 am MST
  • All shifts are worked Monday through Friday

Requirements

  • Positive attitude and work ethic

  • Friendly and personable disposition

  • Tech-savvy and quick learner

  • Problem-solving skills

  • Excellent communication skills - written and verbal

Familiarity with the following platforms is a plus!

  • Salesforce

  • Microsoft Excel

  • Google Suite

  • Zendesk

Why Awardco?

  • Get in early with Utah's #1 fastest-growing company

  • Leadership that listens

  • Diligent and dedicated coworkers that make work not feel like work

  • Career growth and opportunity according to what you want to do

  • An amazing product that everyone wants

  • Some cool swag, free snacks, and unlimited PTO

Equal Opportunity Employer/Veterans/Disabled


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Client Support Representative

Awardco