Client Support Analyst

Schneider Electric Lancaster , TX 75134

Posted 2 weeks ago

Schneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:

Great people make Schneider Electric a great company.

Join Schneider Electric and power your career!

Discover the opportunity to join an international, dynamic and responsible company that fosters the development of all its people around the world. Every day we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

What do you get to do in this position?

  • Responsible for producing and generating client reports

  • Support client team in presentations and meetings

  • Provide client training on Schneider Electric's client website, Resource Advisor

  • Facilitate rollout between client and Utility Bill Management (UBM) Implementation Team

  • Function as the primary client contact after UBM implementation is complete

  • Facilitate new client rollout with internal & external teams

  • Establish relationships with clients at the plant and corporate level, as appropriate and needed

  • Review and prepare the recommendations and provide to the Client Manager for issuance to client

  • Review, prepare, and deliver client's rate change notifications

  • Initiate, review, report, and deliver budgets and responsible for follow up questions and reports.

  • Field customer inquiries and complete ad-hoc client requests

  • Interact with internal teams and team members to serve the client's needs

  • Understand and adhere to the processes and controls of Schneider Electric

  • Elevate and communicate potential breakdown of systems, policies, and procedures

  • Contribute to process enhancement and new process development

This job might be for you if:

  • Project Management and effective prioritization

  • Delegation and properly utilize resources

  • Effective utilization of the Executive Sponsor

  • Visionary, strategic thinker, anticipate actions

  • Identify and share areas for improvement to challenge the process

  • Connecting multiple sets of data to determine action or the "so-what"

  • Continuously learning and high level of curiosity

  • Active listener

  • Strong customer service, analytical and organizational skills

  • Proficiency in Outlook, Word, Excel & Power Point

  • Strong initiative and ability to work in a fast paced, changing environment

  • Effective communication and composition skills, specifically with plant and corporate level management

  • Recent Graduate: Business Analyst/Finance, Business, or related Bachelor's degree or equivalent experience

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success on the job and beyond. See what our people have to say about working for Schneider Electric:

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Warehouse IT Support Engineer Wits Lancaster 2Nd Shift

Wayfair LLC

Posted 2 days ago

VIEW JOBS 12/10/2019 12:00:00 AM 2020-03-09T00:00 Warehouse IT Support Engineer: Lancaster TX 2nd Shift- Tuesday through Saturday 2pm to 11pm Wayfair is looking to grow our Corporate IT team by bringing on board a talented individual who wants broad exposure to the technologies that support our desktop computing and technical warehouse infrastructure as well as our large-scale Internet e-commerce platform. What You'll Do: * Providing second and third-level support to our employees for all IT-related concerns, which includes supporting and troubleshooting technologies such as: Windows 7, Windows XP, Windows Server 2008, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO networking and our own proprietary software * Preparing, repairing and deploying desktop computers, warehouse technologies (such as wired and wireless scan guns, packing stations) and other office equipment * Experience with deploying software\imaging with System Center Configuration Manager added * Maintaining and expanding edge network switch gear * Managing, monitoring and troubleshooting daily batch and backup processes * Helping with the planning and deployment of new and upgraded products * Helping to seek out and implement ways to make a system or process more efficient What You'll Need: * BA or BS degree from a 4-year college or university or equivalent experience * One to two years of current IT Support Experience * Prior warehouse operations/warehouse management system experience a plus * A high degree of technical aptitude and troubleshooting skills * A strong sense of customer service, attention to detail and desire for organization * Experience in a helpdesk or other service-oriented IT role a large plus * Solid understanding of Microsoft technologies * Active directory experience, including Group Policy Objects and User Profiles * Ability to handle multiple tasks concurrently and prioritize appropriately * SQL experience a plus * Unix/Linux (particularly FreeBSD/CentOS) knowledge/interest a plus * Familiarity with email, FTP and HTTP technologies a plus * Scripting ability, especially using Powershell, VBScript and/or PHP, a large plus Other traits we look for: * Excellent interpersonal and team building skills * An analytical, creative, and innovative approach to solving problems * An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it About Us: Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. Wayfair LLC Lancaster TX

Client Support Analyst

Schneider Electric