Client Success Representative, Time And Labor Management

Primepay West Chester , PA 19388

Posted 2 months ago


Job Description

PrimePay is a rapidly growing payroll and business services provider and is quickly becoming an industry leader. We foster an entrepreneurial spirit among our employees and encourage the highest levels of personalized client service and support.

We are currently seeking a talented and experienced individual to fill the role of Client Success Representative, Time and Labor Management in our Scottsdale, AZ office. This individual is responsible for providing technical support to users by researching and answering questions, troubleshooting problems, maintaining workstation and network performance.

Job Responsibilities:

  • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps

  • Improves client references by writing and maintaining documentation

  • Participates in development of client training programs by identifying learning issues; recommending instructional language

  • Accommodates client inefficiencies by recommending devices and techniques

  • Avoids challenges by monitoring compliance with service agreements

  • Improves system performance by identifying problems; recommending changes

  • Updates job knowledge by participating in educational opportunities and maintaining personal networks

  • Accomplishes information systems and organization mission by completing related results as needed

  • Performs other related duties as assigned

Job Requirements:

  • Problem solving

  • Networking knowledge

  • Help desk experience

  • Good communication skills both written and verbal

  • Experience working with different operating systems

  • Quality customer service Skills

  • PC Proficiency

  • System Administration

  • Swipe Clock Experience (Preferred)

  • Time America Experience (Preferred)

PrimePay offers medical, dental and vision insurance, 401(k) with matching, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
CNC Engineering Tech

Altra Holdings, Inc.

Posted 3 days ago

VIEW JOBS 5/23/2019 12:00:00 AM 2019-08-21T00:00 Job Description As a member of the Machine Shop's Technical Team, the Engineering Technician will be responsible for developing and maintaining processes, allowing us to meet our customers' quality and delivery demands. This includes ownership of part routings, machining processes within the CNC machine, work instructions, inspection criteria and other aspects of process control. ESSENTIAL DUTIES AND RESPONSIBILITIES Along with those identified below, other duties may be assigned. * Acts as first point of contact for technical questions and challenges from operators * Participates in daily management to drive safety, quality, delivery, inventory and productivity performance * Performs root cause & countermeasure analysis (RCCM's) of internal and external quality issues * Performs basic troubleshooting / repairs of equipment in area of ownership * Develops machining processes and conducts process improvement * Maintains documentation related to part routings, work instructions and inspection * Participates in the implementation of personnel training * Programs, sets up and operates machines in cases where direct labor associates are not available The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process. Job Requirements QUALIFICATIONS/BEHAVIORS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Displays positive attitude and passion for team and company success * Proven troubleshooting skills and analytical capability * Demonstrated attention to high quality and productive work * Self-starter / ability to work independently * Idea generator / innovation starter * Detail oriented with strong organizational skills * Working knowledge of Microsoft Office and basic computer skills. * Solid time management skills and embraces a heavy and complex workload * Collaborates well with all levels / functions * Excellent attendance and disciplinary track record EDUCATION and/or EXPERIENCE * High School graduation or equivalent required * Associates Degree or higher in mechanical discipline preferred * 3+ years programming and setup of CNC lathes/mills * Swiss lathe experience a plus PHYSICAL ENVIRONMENT * This job will require frequent periods of standing, walking, lifting and reaching EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email to [Click Here To Join]. Altra Holdings, Inc. West Chester PA

Client Success Representative, Time And Labor Management

Primepay