Client Success Representative, Payroll Services

Primepay West Chester , PA 19388

Posted 2 months ago

Job Description PrimePay is in search of our next Client Success Representative (CSR) to build and solidify a relationship with our clients. Because our clients aren't just a number, they're family.

Payroll on your mind? You've come to the right place.

PrimePay is in search of our next Client Success Representative (CSR) to build and solidify a relationship with our clients. Because our clients aren't just a number, they're family.

CSRs at PrimePay are the single point of contact for our payroll clients. This allows us to be responsive, proactive and effective in helping them succeed.

Looking for job stability? We've got it! Our client base continues to grow, as does our need for rock star CSRs. As long as you're eager to learn, have a knack for technology and are an effective communicator, you'll fit in just fine and maybe even find yourself on the track to management.

A day in the life of a CSR may vary, but you can always count on:

  • Being the primary contact for assigned client payrolls and doing your best to ensure the highest level of client satisfaction

  • Guaranteeing payrolls are processed timely and accurately

  • Processing new hires, changes, deductions, etc. for your clients

  • Completing adjustments, as needed, to help with tax compliance

  • Assisting with quarterly and annual reporting requirements

If this sounds like you, then you probably have these qualities we're looking for too. We need someone who:

  • Is a great problem solver and has proven customer service skills

  • Has a shining attitude and is optimistic

  • Knows their way around a computer

  • Isn't afraid to jump into a new software program (must be tech-savvy)

  • Finds multi-tasking second nature

  • Can't wait for the next level of their career

PrimePay offers medical, dental and vision insurance, 401(k) with matching, paid time off, paid holidays, a flexible spending account, STD/LTD and life insurance.

See if you are a match!

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Client Success Representative, Payroll Services