Who we are:
Now part of Ford Smart Mobility, a Division of Ford Motor Company TransLoc, Ride Systems and DoubleMap have combined our award-winning solutions to create the most powerful platform of intelligent transportation software solutions in the world.
Providing trusted operational expertise since 2004, we offer integrated mobility solutions to 1,200+ customers in all 50 United States and across the globe.
Client Success Manager will partner with key stakeholders such as sales, support, marketing and solutions engineers. The Client Success Manager will define and execute effective customer adoption strategies that support their customer's specific use cases. The aim of the Client Success Manager is to enable the customer using our products and services to achieve their business and operational outcomes and they will be measured on customer success results.
CSM will play a key role in identifying risks, opportunities and how to maximize value realization. The positions activities may lead recognizing additional revenue potential, including upsell and cross-sell of related products and services. The Client Success Manager will support the customer renewal process.
This person will...
We offer comprehensive Medical, Dental and Vision benefits effective day one of employment. We also offer generous retirement contribution matching as well as other great perks including unlimited time off and discounts on Ford vehicle purchases for employees and family members.
TransLoc and its sister companies, DoubleMap and Ride Systems, are equal opportunity employers. We are committed to EEO for all employees and to providing our people with a harassment and discrimination free environment. All decisions at TransLoc and its sister companies, DoubleMap and Ride Systems, are based on business need, individual qualifications, and job requirements without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.