Client Strategy Manager- Digital Marketing

Channeladvisor Morrisville , NC 27560

Posted 5 days ago

Overview

"It all starts with people."

Inside every company, behind every brandwhile business success is often measured in profit, it has always been powered by people.

At ChannelAdvisor we firmly believe people are the heart of any organizationincluding our own. That's why a career at ChannelAdvisor provides much more than simple pay and perks. We're dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.

The Client Strategy Manager will be responsible for developing insights and points of view on performance trends, channel dynamics, and industry updates. In this role, the Client Strategy Manager will collaborate with the strategy director, account management and analysts to understand client's goals and develop plan to achieve the stated goal.

Responsibilities

The Role:

The Client Strategy Manager will contribute to the creation, development, and execution of the strategic project plan for our largest account.The person in this role will combine in-depth knowledge of client business objectives, online strategies, and their competitive landscape with a rich background in the digital marketing industry to deliver effective digital marketing strategies.

You'll be part of a global team of industry veterans with a relentless passion for helping one another grow and succeed, all the while working with some of the biggest names in e-commerce. Join our customers and partners on their journey to success and grow your own career alongside them.

What You'll Do:

  • Collaborate with Account team to understand the client's goals. Develop and execute strategic game plans to meet these goals while providing best-in-class guidance and service.

  • Develop strong, trusting relationships with clients and members of the Account team. Provides leadership and support during strategy, ideation, and execution.

  • Deliver campaign performance reporting and analysis to clients

  • Contribute on client calls to discuss industry updates and trends, update client on project status, and review program performance relative to client goals

Qualifications

How to Stand Out:

  • 1-3 years of experience with paid search, paid shopping, social, or other PPC campaigns strongly preferred

  • Comfortable working in a fast-paced, collaborative environment under high-pressure situations with demonstrated success in managing client dispute and risk situations

  • Able to leverage data to make important decisions that will drive client's digital marketing strategy

  • Superior written and verbal communication skills and outstanding presentation abilities

  • Strong interest in technology and digital marketing

  • Strong relationship management, organizational, and project management skills

  • Highly curious, persistent and genuinely interested in learning new things, achieving optimal results for our customers

  • Accountability, able to own responsibilities and produce desired outcomes. Can work autonomously but still remain in sync with the larger account team and customer goals.

  • Strong desire for continuous learning environment with industry experts

What to Expect:

The ChannelAdvisor Experience

Beyond the Benefits

We take a people-first approach to caring for our ChannelAdvisors. Generous paid time off, programs for new parents, flexible work schedules, and competitive health care programs. We work hard at ChannelAdvisor, so we give you the time to recharge and help your work fit your life.

Compassion and Community

We also care about our communities. ChannelAdvisor is proud to offer ongoing volunteer and community engagement programs. Such as A Day to Give Back, a program where ChannelAdvisors use one day each year to volunteer in their own community.

Career Investment

People are the best investment we make at ChannelAdvisor. We help you grow. Our offerings are designed to help you build the skills & connections you need to move forward in your career & commerce.


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