Client Solutions Executive 2 OOR

At&T Englewood , CO 80110

Posted 2 months ago

Overall Purpose: As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities.

Key Roles/Responsibilities: Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions.

Builds/maintains network of colleagues/customers to share information and obtain prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e.billing/installation/customer issues). Establishes/maintains productive long-term client relationships. Supports in presenting products, services and migrations that can benefit customer needs.

Demonstrates broad and strong working knowledge of the organizations entire product/service line. Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions. Develops responses to Request for Proposals.

Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement.

Effectively influences customers to diffuse potential problems. Aids in devising direct sales plans/strategies. May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects.

May support less experienced sales team through coaching or mentoring. Works on complex projects. Duties directly related to making sales include:

Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities. Education: Typically requires a Bachelor degree. Experience: Typically requires 5-8 years direct work experience. Supervisory: No

Job ID 1847899 Date posted 11/09/2018



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Client Solutions

Comcast

Posted 6 days ago

VIEW JOBS 11/12/2018 12:00:00 AM 2019-02-10T00:00 Business Unit: Job Summary: Responsible for providing leadership and direction in all aspects of Advertising Sales operations activities that support the sales force pre-sales (Client Solutions Support). Performs pre-sale activities to partner with the sales force in driving target and key account revenue.& Acts as consultant and partner with the sales force and clients to deliver effective proposals, presentations, and category focused information.& Works with Partner Departments to insure accurate date and information is available to the clients and targets their needs.& Consults with clients and the sales force to deliver creative opportunities that help AE's open doors, drive new business, and upsell existing key accounts. Forecasts, tracks, and reports revenue. Oversees the coordination and distribution of sales materials and ensures up-to-date pricing and associated information. Monitors advertising sales metrics and reports and addresses operational issues. Develops operational policies and procedures. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences, and shapes and integrates strategy for functional area(s). Core Responsibilities: * Oversees designated areas of sales planning. * Works closely with sales team to understand schedules for major initiatives and advertising campaign introductions. * Ensures advertising sales team has the necessary sales materials and resources including up-to-date pricing, advertising schedule, contract information, etc. * Oversees advertising sales Client Solutions Team metrics and analyses and addresses issues with appropriate personnel. * Develops operational policies and procedures and effectively communicates them with the Advertising Sales teams. * Ensures the terms of all contracts are met and are to Company standards. * Interprets strategies and integrates them into plans and initiatives. * Manages, mentors, and develops a team of Client Solutions Support professionals from Specialists to Managers. * Ensures adherence to budgets and monitors capital spending. * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. Job Specification: * Bachelors Degree or Equivalent * Marketing, Business * Generally requires 10+ years related experience * Overnight travel up to 70% per year * Previous experience in team building strongly preferred Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job * Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services * Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences * Win as a team-make big things happen by working together and being open to new ideas * Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers * Drive results and growth * Respect and promote inclusion and diversity * Do what's right for each other, our customers, investors and our communities & Comcast is an EOE/Veterans/Disabled/LGBT employer Comcast Englewood CO

Client Solutions Executive 2 OOR

At&T