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Client Solutions Analyst - Hybrid
Acosta, Inc.
Charlotte , NC 28201
Posted 5 days ago
DESCRIPTION
The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities. Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic client's trade promotion management needs.
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RESPONSIBILITIES
- Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools
- Track Business Manager Assistant performance against client KPI's
- New associate onboarding and training (Campbell BM/BMA/CRA/CCA) - set up in Campbell's systems
- Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance partner to discuss outstanding deductions and plans to resolve and bring to resolution+ System Administrator for the TPM System. Assist end users and make needed updates to current configuration+ Meeting the physical requirements - listed below
- Otherduties as assigned
QUALIFICATIONS
Ed ucation Requirements:
- Bachelor's Preferred
- Driver's License Required
Work Experience Requirements:
- 5-8 years food brokerage and/or CPG industry experience in sales administration is strongly preferred
- Customer service and client relationship management experience
- Trade Promotion Management experience witha food manufacturer is preferred
- Accounting, Audit, Account Reconciliation experience required+ System integration background
Knowledge, Skills and Abilities Requirements:
- Advanced reporting and analytical skills
- Microsoft Excel skills (Advanced)
- Training, presentation, communication skills
- Work in a matrix reporting environment
- Ability to travel (20%)
- Champions the needs of customers and clients
- Uses a collaborative approach to do what is best for the entire organization+ Demonstrates initiative and takes appropriate risks
The incumbent(s) in this position should exhibit the following Acosta values:
People Minded
- Must show dignity and respect to all people
Integrity
- Must exemplify the highest degree of ethical behavior
Results Oriented
- Must show passion, pride and commitment to succeed
Trust
- Must be honest, sincere andconfident
Teamwork
- Must build trusting relationships
Innovation
- Must progress through a combination of creativity, common sense and vision
Balance
- Must maintain an optimistic attitude and keep perspective on what is important in life.
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/
Canada: http://acosta.jobs/privacy-policy-ca/
ABOUT US
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Retail
Position Type: Full time
Business Unit: Sales
Salary Range: $44,200.00 - $66,300.00
Company: Acosta Employee Holdco LLC
Req ID: 411