KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Independent, logical thinker with proven ability to perform detailed analysis and make recommendations.
Ability to mediate with internal partners for resolution of complex issues
Ability to exercise sound judgment in assessing risk of failures and escalate issues to management
Ability to be resourceful but know when to engage others for support, escalate for help or ask clarifying questions.
Above average communication skills - Strong interpersonal, verbal and writeen communication skills, excellent listening skills, and organizational skills
Above average troubleshooting skills, with ability to research and articulate complex process breakdown issues with trends
Ability to handle high productivity standards, at exceptional quality. Requires ability to work at a rapid pace while maintaining accuracy.
Proficient understanding of Hosptial Revenue Cycle Services
Proficient data entry and typing skills
Must be a team player Always willing to help in whatever way possible and go the extra mile to get the job done.
Intermediate Microsoft Office (Word, Excel)
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
Bachelor's Degree, preferably in Business or Health Care, or equivalent experience preferred
Extensive or minimum 3 year experience as a client relations specialist/representative or similar position preferrebly in the healthcare industry.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit at a computer terminal for extended periods of time
Ability to work extended hours when required.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Conifer Health Solutions
Tenet Healthcare Corporation