Client Services Project Manager

GENERAL PURPOSE OF JOB

The primary role of the Project Manager Client Services is to successfully manage individual Client relationships and projects on behalf of the Client and Quad.

KEY RESPONSIBILITIES

• Responsible for day-to-day tactical project execution of weekly flyer production, newspaper advertisements including costs and distribution methods

• Serves as the organizational strategic expert and primary resource for management of the client's weekly circular

• Responsible for the print production and distribution of weekly flyer for all client's marketing geographies

• Responsible for establishing the production plan, cost analysis, proofing schedule generation, delivery method and installation of all marketing material

• Develops and recommends retail insert media plan (page count, highlighted categories, special events)

• Coordination of client stakeholders and media vendor to make analytical decisions to the media plan

• Accounting tasks to include invoice and CPM reconciliation

• Analyzes and proposes cost efficient retail insert print and distribution methods

• Acts a liaison between multiple departments and vendors on behalf of the client including weekly meetings with client stakeholders

• Assist in trafficking projects between the client, production, creative personnel and seek proper approvals

• Develop and manage project timelines and planning tasks

• Coordinate and work on multiple projects simultaneously

• Quickly learn how to use internal project tracking software to ensure that all internal parties and the client are meeting scheduled dates

• Work with all support departments to execute the duties and requests of the Client Services team on behalf of their clients' objectives and support other agency activities on an as-needed basis

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education: Bachelor's degree in advertising, communication, marketing or related field preferred

Experience: Ad agency production experience, experience in managing large marketing budgets

Knowledge, Skills & Abilities:

• Must be computer literate with proficiency with MS Word, Excel, PowerPoint, Outlook, Workfront, Crosscap and the ability to learn new computer systems. Advanced Excel skills are required.

• Strategic planning and execution skills for yearly marketing plan

• Accounting and budget knowledge above average skill

• High emotional intelligence and self-awareness

• Excellent presentation skills

• Excellent attention to detail skills

• Excellent follow through

• Strong verbal and written communication skills

• Understanding of retail structure and operations

• Knowledge of circular production

• Strong organizational skills with attention to detail

• Effective time-management and prioritization skills