Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
CLIENT SERVICES PROFESSIONAL Lynnfield, MA
We are CONDUENT, a $6B global Business Services firm. We're a growing organization where you can apply real value and make a real difference. I'm looking for
A strong Client Services Professional for our client operations in Lynnfield, MA
This position is M-F 11am-8/9pm and 2 Saturdays a month (11am-5pm)
This is a client-facing role that requires strong communication skills, strong trouble-shooting skills, a problem solving aptitude, and tact. Be responsible for interfacing with the client on a daily basis for production, and for all client communications, ensuring we are meeting SLAs and adhering to the contract.
Ideal candidates MUST have:
Prior customer/client facing or reporting responsibilities
Strong experience with MS Office (Word, Excel, Outlook)
Success in a fast-paced environment involving production, task completion and deadlines
Exp in a mfg env a def , or in leading team environment reporting back to the client/customer
Need to be detailed oriented, good at creating reports and reconciling reports against each other, tech savvy (can learn new systems/tools),
Good communication skills
What U need to WIN:
B.S is desired
Desire to be the best
If the timing is right to work somewhere AWESOME, please apply online.
Carl N. Colaizzi MBA, PHR
Senior Talent Acquisition
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. '1902229