BAYADA Home Health Care has an opening in our for a Full Time Client Services Manager in our New Jersey Ocean County Hospice office, that will be located in Toms River, NJ. You will be an integral member of a multi-disciplinary team that provides comprehensive end-of-life medical, social, and spiritual care, comfort, and support to patients and their family members.
Responsibilities for Client Services Manager include:
Client Services Managers at BAYADA collaborate with field staff to ensure that our clients receive superior customer service and quality home care. Focused on documentation tracking and coordination of your caseload, you will support your office's growth through long-term relationship building and follow-up with clients, physicians, referral sources, and community organizations. In addition, you will partner with the Registered Nurse Clinical Managers to provide administrative supervision and on-going support of field employees through strong, communicative relationships.
Taking referrals for service
Data entry of medical information
Tracking and follow up of MD orders
Recording and processing daily tasks in EMR system
Monitoring home visits and ensuring clinical documentation is completed in timely fashion
Supporting and assisting Clinical Managers with day to day operations
Answering telephone calls
Assisting with other tasks and projects as needed
Qualifications for Client Services Manager include:
The ideal candidate will possess an energetic team spirit, motivational attitude, and strong customer service, interpersonal and organizational skills. The ability to multi-task and maintain high productivity in a busy, fast-paced environment is essential.
Strong computer and data entry skills
Prior home care experience/knowledge of Medicare a plus
Professional, positive demeanor
Strong customer service skills
Excellent communication and interpersonal skills
BAYADA believes that our employees are our greatest asset:
Enjoy being part of a team that cares and a company that believes in leading with our values.
Develop your skills with training and scholarship opportunities.
Advance your career with specially designed career tracks.
Be recognized and rewarded for your compassion, excellence, and reliability.
Benefits may include medical, dental, vision, and life insurance; paid time off; weekly pay and direct deposit; scholarship opportunities; one-on-one training; recognition programs; referral bonuses; 401(k) with company match; and opportunities for career advancement.
BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status.
Bayada Home Health Care