Client Services Manager

Broadcom Corporation Melville , NY 11747

Posted 3 months ago

Please Note:
1.If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)
2.If you already have a Candidate Account, please Sign-In before you apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Job Description:

Job Description:

Opportunity to join the Payment Security Division (PSD) in a client facing business development role promoting the full range of fraud and security services including the Payment Security Unlimited commercial model.

Duties include:

  • Influencing opportunity lifecycles and procurement practices within issuing banks, communicating at C-level and collaborating with sales management / Account Directors to drive opportunities and deliver against performance targets.

  • Optimizing overall customer or Partner experience within the international Processing vertical, and card schemes; building partner go-to-market strategies to drive collaborative messaging and results.

  • Collaborating with, mobilizing, and running and developing both direct and virtual teams; internal and external.

  • Discussing e-commerce payment stack, fraud techniques and reporting, analysis of transaction detection rates, and outsort rates at mid-technical level data modelling and consortium network returns.

  • Travel 50%

Education

  • BS Degree

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Service Specialist Melville NY Contract Position

Td Ameritrade

Posted 1 week ago

VIEW JOBS 1/12/2020 12:00:00 AM 2020-04-11T00:00 This is a Non-Employee Contractual Worker or Temporary Worker providing services for TD Ameritrade. This Non-Employee role will be employed by TD Ameritrade's preferred 3rd Party Supplier only. The anticipated, but not guaranteed, term of this engagement will be 6-9 months. This term could be extended based on company business needs or terminated at any time. The Client Service Specialist provides excellent service, operation and sales support to the Branch staff and our clients. Serves as the initial point of contact with responsibilities to greet, direct, and assist walk-in or call-in clients with any service related issues as well as account questions, issues, problem resolution, and escalations. Builds positive relationships with peers, business partners, and colleagues while working effectively with others to accomplish organizational goals. Licensing is not required for this role. Responsibilities: * Responsible for the day-to-day operations and administrative functions of the branch. * Work with Sr Financial Consultants and Financial Consultants to communicate solutions either directly or indirectly with clients. * Identify and refer lead opportunities to Sr Financial Consultants and Financial Consultants * Acts as an onsite dedicated service expert on a wide range of client issues. Researches and resolves client issues in cooperation with back office partners * Adhere to all compliance/risk procedures and follow corporate and industry protocols. * Ensure that all paperwork, policy and procedures for client requests have been adhered to in order to satisfy compliance requirements. * Assist Branch Manager in performing daily key compliance and oversight activities for the branch. * Participate in projects to improve processes and enhance the client experience * Perform duties with confidence, minimal supervision and sound judgment to mitigate risk for the firm. Requirements: * Excellent communication and computer skills, including MS Word, Excel, and Powerpoint. * Research and resolution of complex client inquiries via phone, cases, and chat * Excellent interpersonal and organizational skills; Strong attention to detail. * Perform duties with confidence, minimal supervision and sound judgement to mitigate risk for the firm. * Must have a sense of urgency, ability to multi-task, excellent organizational skills, and strong prioritization skills. * Must demonstrate a positive and professional image at all times. * 1-2 years of customer service and/or sales experience preferred. * Military education or experience may be considered in lieu of civilian requirements. #TDAjobs Td Ameritrade Melville NY

Client Services Manager

Broadcom Corporation