Pathways Center Care Campus has two 24/7 Crisis Stabilization Units; one for adults and one for individuals ages 5-17. Pathways Center's Crisis Stabilization Units (CSU's) are short term (2-7 days), medically monitored crisis residential programs, which offer services for a limited duration to stabilize acute psychiatric or behavioral symptoms, evaluate treatment needs, and develop plans to meet the needs of persons served. The programs operate 24 hours per day 7 days per week. The CSU's are designed to serve as a first line of community based alternative care to hospitalization, offering psychiatric stabilization and detoxification services on a short term basis.
The individual in the Client Services Coordinator position performs a variety of operational support duties to facilitate the program's administrative functions. Responsibilities include but are not limited to the following:
Greets consumers/patients and his/her family members as well as other community business partners transporting clients for treatment
Maintains a clean and orderly reception and waiting room area
Serves a the record custodian for client records and ensures each record is organized and set up appropriately....responds to requests for records from external and internal business partners
Verifies insurance for clients and is responsible for obtaining authorizations for insurance companies for client treatment
Notifies internal and external business partners of when beds are available for new, potential clients
Provides general operational support to include such tasks as data entry, copying/distributing documents, maintaining record-keeping and filing, etc.
In general, communicates with consumers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
Operates office equipment, maintains supplies and/or stock items.
Opens, sorts and routes incoming mail, answer correspondence, and prepares outgoing mail.
Receives, screens, and directs telephone communications, and greets or assists internal or external customers.
High school diploma or GED AND Two years of general office or administrative experience.
Requisition ID: ADM0C1A
Number of Openings: 1
Shift: Day Job
State Of Georgia