Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Client Services Assoc (Iso)

Expired Job

Verisk Analytics Jersey City , NJ 07097

Posted 2 days ago


Verisk Analytics has an amazing story to tell. In 2016, Forbes magazine named Verisk Analytics to its World's Most Innovative Companies list and to its America's Best Large Employers list. If you're looking for a career that transforms, inspires, challenges, and rewards you, then come join us.

At Verisk, you can build a rewarding career with challenging and meaningful work; create a positive, lasting impact on the business; and find the support, coaching, and training you need to advance your career. Our culture of innovation means your ideas on how to improve our business will be heard. As key contributors to our success, our team members enjoy working in a business-casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and an excellent benefits package.

Verisk Analytics is a leading data analytics provider serving customers in insurance, natural resources, and financial services. We've been delivering data, analytics, and decision support services to our customers for more than 45 years. At Verisk, you'll be part of an organization that's committed to serving the long-term interests of our stakeholders, including the communities where we operate.

We're seeking a Client Services Associate to work with our internal and external clients to coordinate, manage, and support sales opportunities and client engagements for our product teams.


  • Responsible for high volume mailboxes and adherence to applicable SLAs

o Utilizes systems to enter product orders, reset passwords, gather information, troubleshoot, track calls, enter and/or confirm sales, and to check the status of orders.

  • Receives/responds/investigates varied and complex incoming inquiries and/or complaints regarding the organization's products and/or services, pricing, delivery, adjustments to bills/orders, etc. under general supervision. May adapt procedures, processes and techniques

o Assesses customer's needs and suggests/promotes products and/or services.

  • Administers activities associated with problem resolution management of end user PC or mainframe issues

o Accountable for the quality and delivery of technical expertise to customers on the technology used to deliver Verisk products and services and of related software through a help desk/call center environment (Rollover calls)

  • Trains new Client Services Reps


  • Attention to detail

  • Excellent oral/written communication and interpersonal skills

  • Manages time effectively

  • Assertive verbal skills

  • Negotiation skills

  • Uses finesse to handle challenging clients

  • College degree or equivalent experience

  • At least two years of experience in a customer facing position with one within Verisk preferred

  • Proficiency in Microsoft Office preferred

  • Must be available to handle late shift if needed

  • May be required to report to an alternate location for business continuity purposes

We offer an excellent compensation package. Our benefits package is competitive and includes full healthcare options, a 401(k) plan, and generous paid time off program.


Location: NJ-Jersey City

Activation Date: Thursday, June 28, 2018

Expiration Date: Monday, October 1, 2018

Apply Here

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Engineering Clie...

Goldman Sachs

Posted 2 days ago

VIEW JOBS 7/20/2018 12:00:00 AM 2018-10-18T00:00 MORE ABOUT THIS JOB What We Do At Goldman Sachs, our Engineers don't just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here. Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. The Operations Division is the engine room that powers Goldman Sachs, and Operations Technology is driving their industrialization through automation, digitization and orchestration. Primary Responsibilities: * Development across the full project life-cycle including design, programming, code management and testing. * Communicate regular status updates to management and colleagues for development and project responsibilities. * Ownership of key project and application components * Contribute your knowledge and engage with global development team to promote best practice technical and functional development across CSW applications and supported businesses. * Partner with operations teams for requirements definition * Hands on coverage and assistance to the support team for critical production issues * Critical Mifid 2 related reg projects RESPONSIBILITIES AND QUALIFICATIONS Basic Qualifications * Strong technical skills, principally Java experience developing on server-side Linux/Unix based systems. Solid object-oriented design and programming skills and SQL and Database skills, e.g. Sybase. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet. Goldman Sachs Jersey City NJ

Client Services Assoc (Iso)

Expired Job

Verisk Analytics