Client Services Assistant, Indesign

CB Richard Ellis Carlsbad , CA 92008

Posted 1 week ago

JOB SUMMARY

Provides crucial administrative functions that directly impacts high level sales professionals and leadership with successfully achieving business objectives. Upholds CBRE's World Class Service within each interaction and support function including but not limited to brokerage administrative services, supporting marketing initiatives, and managing corporate processes.

Ideal candidate will have experience in supporting multiple Executive Level Leaders and/or Successful Sales Teams within client-facing environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.

May create and maintain a marketing template library of company-sanctioned marketing materials that may include maps, advertisements, demographic reports, and executive summary brochures for in-house and client presentations using advanced desktop, graphic, and mapping software such as MS PowerPoint, Adobe Creative Suite (i.e. InDesign, PhotoShop, Illustrator).

Answers, screens and directs incoming telephone calls. Responds to general inquiries and provides information as needed, while maintaining confidentiality of Sales, Marketing, Client and proprietary information and data in all communications.

Reads and routes incoming mail. Composes and prepares routine correspondence, faxes and emails for sales professionals.

Maintains and updates relevant databases and assists with website updates.

Organizes and maintains filing system, file correspondence and other records.

May coordinate schedules and appointments for sales team members.

May attend Sales team meetings for the purpose of recording meeting minutes or action items.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Associate's degree (A.A.) or equivalent from 2-year college required. 2 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. Work experience in Sales or Marketing environment preferred.

CERTIFICATES and/or LICENSES

None.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions.

Conducts basic financial analysis. Ability to abstract a lease.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesigned preferred. Basic knowledge of accounting and marketing preferred.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause negative impact to external and internal clients.



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Client Services Assistant, Indesign

CB Richard Ellis