Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
ABOUT THE TEAM:
FIS is looking for a Client Services Analyst to join our team in San Francisco or Petaluma, CA. This person will serve as a liaison between end-users and clients in support of a variety of projects.
WHAT YOU WILL BE DOING?
You will wear many hats, and be the liaison between development, product and our clients.
You will be working with clients to document requirements and write user stories for Development
You will be managing defect reports and advocating for the needs of the client
You will ensure requests are met as well as articulating unique needs to ensure all parties are on the same page
You will be executing application builds, as well as preparing configurations for deployment
WHAT YOU BRING:
The ideal candidate will have 2-3+ years of business analysis and/or experience providing support in a software environment.
You have a general understanding of, or experience with, the software development lifecycle
You are very organized and detail-oriented; able to work with shifting priorities
You love working with clients and providing excellent customer service
You are looking to join our team and build a long-term career with FIS
ADDED BONUS IF YOU HAVE:
WHAT WE OFFER YOU:
At FIS, we value new ideas and we pride ourselves on providing a wide-range of opportunities for professional growth in a face-paced environment. FIS offers an open-minded collaborative culture with enthusiastic technologists. A true partner. We are dedicated to our team members and our customers equally. We strive to create an environment to help you succeed. Additional Perks and Benefits such as:
Company Paid Volunteer Day
Business casual attire jeans every day!
A generous paid time off program in which the benefits increase along with your tenure
Health coverage offered for you and your family through Health/Vision/Dental/Insurance plans
401K with company contribution and Employee Stock Purchase Program with company match
FIS Gives Back Program charitable events and activities to help support our local community
Fidelity Information Services