Client Service Specialist / Scheduling Coordinator

Nursecore Rochester , NY 14618

Posted 3 weeks ago

Overview

Client Service Specialist

Launch an exciting career in the home care and medical staffing industry! NurseCore is seeking a Client Service Specialist for our Rochester, NY location. We offer competitive compensation, full benefits, and the chance to build a rewarding and fulfilling career with an industry leader. If you're motivated, enthusiastic and have experience in a service related industry, you won't want to miss this opportunity! Join us at the heart of healthcare, apply today!

Responsibilities

As a Client Service Specialist you will provide support for a variety of recruitment/staffing activities. This includes making service calls to referral sources and prospects, processing applications and assigning personnel to clients. You will also be responsible for assisting with miscellaneous duties to ensure the efficient operation of the office.Additional responsibilities:

  • Receives and coordinates home care referrals and/or facility staffing requests

  • Assigns qualified personnel competent to work the case

  • Ensures orders are timely and filing is current

  • Supports branch recruitment efforts to include interviewing, hiring and orienting field staff

  • Makes service calls to referral sources to offer available personnel and to prospects to gather information regarding client needs

  • Tracks physician orders, case conferences, re-certifications, in-service and supervisory visits

  • Orders and monitors medical and office supplies under direction of supervising nurse and Branch Director

  • Ensures compliance with licensure and credentialing requirements

  • Files and maintains integrity of employee personnel files and client charts

  • Completes data entry as assigned

  • Counsels field employees involving violation of non-clinical matters

  • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution

  • Exemplifies AWESome company standards

  • All other duties as assigned

Qualifications

Take a look at the requirements below, to see what you'll need to take advantage of this exciting opportunity!

  • Bachelor's degree strongly preferred

  • Two or more years of college required

  • At least one year of training or experience in a service related industry

  • At least one year of experience in home health care, with commercial insurance and private pay experience preferred

  • Experience should emphasize problem solving skills in a patient care setting

#CB1


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Scheduling & Road Tech

Lifetime Care

Posted 3 days ago

VIEW JOBS 5/29/2020 12:00:00 AM 2020-08-27T00:00 SUMMARY As a Scheduling & Road Tech Specialist, your strong organization skills and attention to detail greatly contribute to managing important patient schedules/information and leading Technicians in administering quality patient care. STATUS: FT LOCATION: Riedman Campus DEPARTMENT: Mobile Phlebotomy SCHEDULE: Days | Rotating nights & weekends ATTRIBUTES * Phlebotomy experience required * Valid New York State Driver's License required * Excellent communication and computer skills required * One (1) to three (3) years of scheduling experience preferred * Excellent computer, customer service and interpersonal skills RESPONSIBILITIES * Organization & Documentation Management. Prepare, post and distribute Road Technician schedules; prepare requisitions and other documents necessary for the Homebound Services technicians; perform file maintenance on all systems including Excel, Word, LIS (Laboratory Information System) and Access programs; maintain patient information, standing orders and Nursing Home requests; accurately record essential information to provide proper documentation for customer requirements * Leadership. Function as a change agent and leader; promote innovative practices in educational environments; integrate a long-term, innovative and creative perspective into the nurse educator role; implement strategies for organizational change; facilitate learner development and socialization; engage in effective advisement and counseling strategies that help learners meet their professional goals Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran Lifetime Care Rochester NY

Client Service Specialist / Scheduling Coordinator

Nursecore