Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Client Service Representative

Expired Job

VCA Antech, Inc. Highland Park , IL 60035

Posted 2 months ago

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities.

If you are a current employee, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site:

https://www.myworkday.com/vca/d/inst/1$9925/9925$22089.htmld

VCA Cairo Animal Hospital is an AAHA-accredited, multi-doctor practice in Highland Park, Illinois.

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

  • Scheduling and confirming appointments.

  • Placing outbound calls for follow-ups and reaching out to prospective clients.

  • Presenting and explaining fees, including processing payments.

  • Recommending, selecting, and obtaining products and services, including prescriptions.

  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

  • Managing medical records, charts, reports and correspondence.

  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Service Representative R14 Store 312

Thorntons Inc

Posted 3 days ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 Description The Guest Service Representative is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives. Requirements Essential Job Functions (RESPONSIBLE TO) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Ring all sales as discussed in the operations procedures. * Assure proper sale and accounting of money orders/lottery during shift. * Accurately account for price overrides, store use of merchandise, voids, returns and waste. * Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. * Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. * Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction. * Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies. * Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). * Clean the parking lot and grounds surrounding the store as needed. * Advise store management of any maintenance or safety problems. * Practices safe working habits that align with company safety rules * Properly uses the Guest Service Department for guest service issues * Stay familiar with all Thorntons policies applicable to the GSR position as outlined on Thorntons Intranet. * Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations * Perform additional duties as assigned. * Maintain PAR levels as outlined on PAR sheet per store expectations. Preferred Qualifications Education ∼ High School Diploma or GED Experience ∼ All experience will be considered Knowledge/Skills ∼ Ability to speak, read, understand, and write the English language. ∼ Ability to perform accurate mathematical calculations ∼ High energy and strong work ethic. ∼ Excellent interpersonal skill. ∼ Strong guest service skills. ∼ Works well with others in a team environment ∼ Sufficient visual acuity to check identification and process money orders. ∼ Ability to read and understand instructions for operation of electronic cash registers and other equipment. ∼ Ability to read electronic fuel reports. Equipment/Special Expertise ∼ N/A Other Considerations ∼ Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. ∼ Properly records time on the TOTS systems and signs a time report verifying all hours worked ∼ Understands that company funds are not available for personal use Thorntons Inc Highland Park IL

Client Service Representative

Expired Job

VCA Antech, Inc.