Client Service Representative

Job Description:

Join the VCA South Shore Weymouth Team!

Are you an administrative or customer service professional who also loves animals? Wouldn't you rather spend your day interacting with clients and their pets, rather than sitting behind a desk for eights hours at a time?

Have you had enough of staring at the inside of a cubicle, watching the hours slowly tick by? Wouldn't you prefer to be working in a dynamic and fast paced environment with continual learning opportunities?

At VCA South Shore, our highly talented team of veterinary professionals work together to manage a diverse and stimulating case load. Self starters and critical thinkers succeed here, as do those who employ teamwork to achieve the best results. When talented people join forces, instead of competing, our clients receive amazing service in line with our mission statement, "Where your pet's health is our top priority and excellent service is our goal".

We collaborate with our clients to ensure they feel valued, affirmed, and connected to their pets' medical care. Our team of highly trained client care representatives and liaisons communicate with our clients 24 hours a day via phone, email and text.

With every opportunity, we aim to exceed each pet owner's expectations. Talented individuals are needed on all shifts, particularly weekends and evenings, when the patients need us the most.

We'll be honest, not everyone will succeed at VCA South Shore. If you aren't interested in providing the gold standard of client service and in supporting all members of our team, then we are probably not for you. But, if you've got compassion for animals and their human counterparts and a drive for professional growth, then you need to apply now.