Client Service Representative

VCA Dublin is looking for a friendly and organized Client Service Representative to join our animal care team. In this role, you check in our animal patients, update their records and owner information, schedule appointments, process payments, and encourage retail sales of food, toys, and other items available in our clinic. Excellent customer service and computer skills are required. This position is full-time (30+ hours a week, average 35 per week). Pay will be dependent on experience, $15.50 hour and upwards.

Client Service Representative and Responsibilities

• Check-in animal patients

• Gather and certify pet and owner information

• Maintain records

• Schedule appointments

• Process payments

• Prepare prescriptions and explain instructions

Client Service Representative and Qualifications

• High school diploma or equivalent

• Veterinary technician certification or license preferred

• Customer service skills

• Basic math skills and computer literacy

• Comfortable working with animals

Benefits

• Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com