Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Client Service Representative

Expired Job

Bank Of America Corporation Levittown , NY 11756

Posted 5 months ago

Job Description:

Financial Center Client Service Representative I s FC CSR I are responsible for providing a positive customer experience that leads to improved satisfaction and sales. FC CSR I s process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customers' needs and encouraging customers to expand their relationship with Bank of America. This position was previously known as the Teller position within the Financial Center. Duties may include, but are not limited to the following;

a) Create a connection and develop rapport with customers to provide outstanding, personalized service,

b) Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them,

c) Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs,

d) Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them,

e) Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers,

f) Accurately and efficiently process transactions such as customer deposits and cashing checks,

g) Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate,

h) Inform and educate customers on how to conduct simple transactions through self-service technologies,

i) Follow established policies, procedures and guidelines to protect both our customers and Bank of America,

j) May be required to work Saturdays and/or extended hours.

Required skills:

  • Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment

  • Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment

  • A minimum of six months experience with cross-selling, up-selling and/or referring products

  • Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections

  • Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances

  • Ability to sell customers on meeting with a sales associate to learn about products/services

  • Ability to respond and assist customers with inquiries and/or problem resolution

  • Ability to work effectively as a team member

  • Strong communication skills (including verbal and non-verbal) and active listening skills

  • Careful attention to detail and time management

  • Proficiency in basic computer skills

  • Pass pre-employment assessment

Desired skills:

  • Minimum of six months cash handling experience

Posting Date: 06/12/2018

Location: Levittown, NY, LEVITTOWN BC, 3161 Hempstead Ave, - United States

Travel: No

Full / Part-time: Part time

Hours Per Week: 20

Shift: 1st shift


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Representative Valley Stream NY

Fgx International Inc

Posted 2 months ago

VIEW JOBS 10/4/2018 12:00:00 AM 2019-01-02T00:00 Description The FGXI Service Representative position serves as the primary point of service for our retail store managers. The Service Representative is responsible for assuring all aspects of our retail execution strategy are implemented at shelf level. The Service Representative will receive weekly direction regarding specific service objectives and timelines for completion. FGXI field service covers a full scope of major grocery, drug and mass merchandising accounts. Product lines serviced vary by account but may include: * FosterGrant Sunglasses * FosterGrant Reading Glasses * Magnivision Reading Glasses * Jewelry service for outside vendor Your primary responsibility as an FGXI Service Rep is to establish an ongoing partnership with the retailers you service. In store task typically include: * Planogram maintenance * Display implementations * Resets * Removal of damaged product * Writing of credits * Taking in store inventories or cycle counts * Placing orders * Checking for receipt of new merchandise and filling fixtures Position Requirements This job requires that you access email regularly. You will also transmit the results of your in store activity directly onto our website via internet. Your ongoing supervision and training will be through an FGXI District Manager in your general geographic area. The FGXI service rep position offers the flexibility to work the weekday hours which are most suitable to your schedule. Number of hours and store count varies by area. At FGXI you will be part of a merchandising team which values your contribution to the overall success of the organization. Full-Time/Part-TimePart-Time Hours Per Week Fgx International Inc Levittown NY

Client Service Representative

Expired Job

Bank Of America Corporation