Client Service Manager Trainee - Achieve January 2025

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

How you'll make an impact

Achieve Program Participants are engaged in an 18-month training program designed to prepare them for a Client Service Manager I (CSM I) role. Achieve Program Participants will build their knowledge, skills and experience through a combination of self-study, classroom/virtual/eLearning training and on-the-job application as they work in one of our Branches performing Client Service Associate-level work. Achieve Program Participants have an opportunity to be promoted into a Client Service Manager I role after they successfully complete all of the program requirements, which includes effectively managing all accounts assigned to them during the course of the program and applying what they learned to their role in the Branch.

About You

Required:

• HS Diploma/GED; Effective Written and verbal communication skills.
• Knowledge of Microsoft Office Word, Excel and Outlook applications to create, refine, and send documents.
• Able to use technology to efficiently complete tasks.
• Successful completion of the state insurance exam within 90 days of your start date.
• You will be asked to travel to our home office in Rolling Meadows, IL for a total of 3-4 weeks within the first year of the program. Travel costs are covered by Gallagher.

Desired:

• Associate's OR Bachelor's degree preferred.
• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.