Client Service Coordinator

H&R Block, Inc. Schenectady , NY 12301

Posted 2 months ago

What you'll do...

Joining H&R Block as a seasonal Receptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work a flexible schedule in multiple, fast-paced locations during the tax season from January to April.

You'll be an integral part of showcasing our passion and pride and delivering on our purpose to provide help and inspire confidence in our clients and communities everywhere.

If the typical year-round 9 to 5 isn't for you, this seasonal position provides the freedom, flexibility, and extra earnings you'll need to embrace what makes your life uniquely yours. After successfully working this tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement.

Day to day, you'll

  • Greet clients in a personalized, friendly, and inviting manner

  • Match clients with the best-suited tax professional for their needs

  • Schedule clients how they would like to be scheduled

  • Handle client exits by ensuring all current and future needs are met

  • Maintain office cleanliness and organization of resources with team members

  • Other duties as assigned

What you'll bring to the team...

  • High school diploma or equivalent

  • Experience working in a fast-paced environment

  • Previous experience in a customer service environment

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Support Specialist

Alliance For Positive Health

Posted 5 days ago

VIEW JOBS 11/26/2020 12:00:00 AM 2021-02-24T00:00 Client Support Specialist Do you have past personal experience facing barriers and advocating for yourself to get the health care and support you needed? You can use those experiences to help others! Client Support Specialists draw from their own experience to offer peer support, encouragement and strategies to clients who are experiencing challenges in accessing and sustaining the care they need. This Client Support Specialist position will focus on assisting clients, primarily black and Latino men living with HIV or those at-risk, who need assistance navigating social services, re-entry, housing, medical, mental health and/or substance use systems. Who we are looking for: We are looking for compassionate and engaging individuals who have personal experience with successfully negotiating service delivery systems. In addition to a willingness to share from your own experiences, this position requires documentation, time management, commitment, self-motivation, and effective communication. Successful candidates will be able to build trusting, professional relationships with clients, co-workers and external service providers. If you have strong interpersonal and advocacy skills, the Alliance for Positive Health would like to talk to you! Client Support Specialist (orientadores) ¿Tiene usted la experiencia personal en enfrentar barreras y abogar por sí mismo para recibir cuidado de salud y el apoyo que necesita? ¡Usted puede usar esa experiencia para ayudar a otros! Client Support Specialist (orientadores) se basan en sus propias experiencias para ofrecer apoyo, ánimo y estrategias a clientes enfrentando obstáculos con el acceso y el mantenimiento del cuidado que ellos necesitan. La posición Peer Navigator se enfocará en asistir a los clientes, principalmente hombres negros y latinos que están viviendo con VIH o aquellos que están a riesgo, quienes necesitan ayuda navegando servicios sociales, reingreso, vivienda, atención médica, servicios de salud mental y/o con sistemas de uso de sustancias. Estamos en busca de: Buscamos individuos con devoción y compasivos que tengan experiencia personal en negociar con éxito sistemas de entrega de servicios. Además que tengan voluntad de compartir de sus propias experiencias, esta posición requiere documentación, administración del tiempo, compromiso, auto motivación, y comunicación efectiva. Candidatos exitosos podrán establecer relaciones de confianza y profesionales con clientes, colegas de trabajo, y proveedores de servicios externos. ¡Si usted tiene habilidades fuertes de mediar e interpersonales, Alliance for Positive Health quiere hablar con usted! Job Duties: * Use personal disclosure and relating of life experiences to provide support to clients, encourage client engagement in services, and de-stigmatize treatment, testing and/or other service needs. * Assist with targeted outreach. * Assist clients in self-advocacy and self-management skill-building. * Conduct follow up to service plan activities and referrals. * Participate as a member of the service team in regular client case review and case conferences. * Collect, maintain, and report up to date client health indicator, contact, and history data. Utilize indicator data to address barriers and improve individual health outcomes. Qualifications: * High school diploma or GED * Life experiences reflective of those faced by the target population * Bilingual a plus! * Familiarity with the regions services and navigating the systems of care and support * A valid, unrestricted drivers license and a vehicle to travel to designated appointment sites within a multi-county region. Other Details: Non-exempt; full-time 37.5 hours per week. Position starts at $16.50/hour with generous benefits & time off. Alliance For Positive Health Schenectady NY

Client Service Coordinator

H&R Block, Inc.