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Client Service Associate - Third Party Administrator - #221998

Expired Job

Principal Financial Group Minneapolis , MN 55415

Posted 5 months ago

Job Area: Customer Service

Business Area: Pension

Location: IA - Mason City;WA - Spokane

Career Category: Recent College Graduate,Experienced Professional

Full/Part Time: Full-Time

Regular/Temporary: Regular

Date Posted: 2018-07-31

Be a part of something bigger

Do you want a career where you can make a real difference? At Principal, you can.

By choosing to work at Principal, you'll be a part of making a difference in the lives of customers and in communities. And you can make a difference in your own life by joining a company that cares about its employees as much as it cares about its customers. From career development to comprehensive benefits to our vibrant, diverse work environment, you'll find plenty of opportunities to enrich your personal and professional life.

And, if you have 2 minutes, you'll want to watch this video about our company:

We're looking for self-motivated individuals who enjoy building relationships to join our team as a Client Service Associate in one of these locations:

  • Mason City, IA
  • Spokane, WA

If you are someone who is customer focused, has a strong ability to prioritize, effectively multitask with a "go-getter" mentality, then this may be the right fit for you!


In this role, you'll be making a difference every day. There's a variety of work you'll do which includes:

  • Establishing and maintaining effective relationships with our retirement plan clients to ensure profitability for all stakeholders through written and verbal communication.

  • Partner with retirement plan service representatives and marketers to enhance relationships between customers and the company.

  • Deliver accurate and timely retirement plan administrative and marketing services.

Never worked with retirement plans before? Not a problem - we're here to help.

You'll get in depth training on our retirement products and processes to provide the best service possible.

What else do you need to know?

We have multiple openings and we anticipate a start date of September 17th, 2018.


While we prefer candidates with retirement plan experience, candidates will have:

Skills required:

  • Bachelor's degree or eight years of related work experience.

Successful candidates will have the following:

  • Strong written and verbal communication, interpersonal, basic math, organizational, reading comprehension, interpretation, and negotiation, analytical and problem solving skills.

  • Work independently within a team environment to meet customer needs and achieve overall Pension goals.

  • The ability to learn basic knowledge of plan and contract documents, manuals, procedures, and company products and services.

Employee Referral

Click on "Email to a Friend" to notify a friend or family member of this opportunity.

Visa Sponsorship

This position is not eligible for sponsorship for work authorization by Principal. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Multiple Openings

This position has multiple openings available.


Principal is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.

Interview Details

What's next? Innovation at its finest.

We'll review your application and if you're selected for an interview, you'll receive an invite for an On-Demand Video interview. Haven't done that before, don't worry.

We've got all the tips and tricks available to help you be successful. With an On-Demand Video Interview, you can add your own flair and personality at your pace.

Be sure to check your email frequently. We'll communicate our decisions through the email address used on your online profile. If you receive an email from Principal Talent Team, you've been selected to begin your video interview and have a set time to submit once you log in.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

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Client Service Associate - Third Party Administrator - #221998

Expired Job

Principal Financial Group