BAYADA Home Health Care is seeking a dynamic individual to fill the role of a full time Client Service Associate for our Adult Nursing office located in Downingtown, PA. If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Find out why BAYADA Home Health Care has received the "National Provider's Best of Home Care Award for 2017" and "Forbes Top 50 companies Hiring for Flexible Jobs"!
As a Client Services Associate you will:
Manage and maintain client and employee compliance
Work closely with both internal and external insurance teams regarding authorizations and billing for services
Partner with Clinical Managers and maintain case loads while developing and maintain individual case loads
Maintain effective fiscal management of caseloads
Partner with clinical managers to provide supervision and support to the field employees
Manager and process employee payroll and billing weekly
Participate in the recruitment and retention of field staff
Maintain relations and function as facilitator among clients, families, clinical manager, field and office staff and community organizations
Manage and problem solve incoming client and service inquiries
Strategically develop a scheduling plan for clients with applicable staff members
Bachelors Degree required
At least 2 years experience in customer service is required
Prior healthcare, home care and/or recruiting experience is a plus
Experience with maintaining quarterly/annual fiscal goals a plus
Ability to work independently is required
Strong communication and customer service skills required
Proficient in Microsoft computer products including Word, Excel and Outlook
Excellent organizational skills required
Competent in basic PC skills required to perform job functions
If you love what you do and more, apply today for immediate consideration!
Bayada Home Health Care