Client Service Associate

On behalf of InterOcean we are looking for a Client Service Associate to support the wealth management team. InterOcean Capital is a growing Registered Investment Advisory (RIA) firm with approximately $5.5B in assets under management.

On behalf of InterOcean Capital, we are seeking a Client Service Associate to join the team at our new office location in Nashville, Tennessee. The Associate will support our clients, custodian partners, and team members in an administrative and operational capacity. In addition to a new office setting, the position offers a competitive salary with annual bonus opportunities based on individual performance and company success.

The Colony Group seeks a motivated and qualified individual for the position of Client Service Associate. The individual selected for this opportunity will be distinguished in academic achievement, dedicated to client service, and have the highest ethical and professional standards of excellence. The Client Service Associate provides a high level and broad range of technical and client management support to a financial counseling team and assists in managing all aspects of a client relationship.

Primary responsibilities for this position include: Assisting clients and the wealth management team with preparation of account applications, asset-transfer forms, client-specific requests at various custodians (e.g., check requests, distributions); and communicating with the company’s custodians and initiating proactive follow-through on such action points; Assisting the compliance and the wealth management teams with internal compliance and external requirements necessary for new accounts and assets; Preparing and updating financial schedules and analyses, client presentations, and client meeting agendas; Drafting and processing correspondence to clients and communicating with clients by telephone and email; Assisting with the income tax return preparation process, e.g., scanning data, sending copies of returns to clients, etc. (location specific); Interacting with spreadsheet-driven reports for the wealth management team and the company’s clients; and Maintaining electronic and physical records and files in an orderly fashion and updating client information into the company’s databases; Prepare, generate, and deliver quarterly reports and assist with billing; Responsible for the daily cash and position reconciliations of clients’ accounts, and the investigation and resolution of any resulting exception items; Answering the phone; Managing mail and supplies inventory; Ordering coffee and snacks for office; Retirement Plan Consulting Quarterly Reports; Assist people in the office with DocuSign letters Qualifications: A Bachelors degree with a minimum of 3 years administrative experience in financial or professional services, or an Associates degree with 8 years of relevant work experience; Familiarity with brokerage or registered investment advisory firm operations; Strong mathematical aptitude; superb written and verbal communication skills; Moderate understanding of investment products and investment operations is desired; Solid analytical skills and attention to detail and organization; Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, and proven ability to learn other software and technology; Notable attention to detail, self-initiated follow-through, and outstanding time management and organizational skills; and Ability to work in a fast-paced environment and to juggle multiple and competing tasks and demands; Experience with Tamarac This is a Non-exempt