Client Satisfaction Sales/Welcome Guest Receptionist

Benefits:

• 401(k) matching

• Company parties

• Employee discounts

• Flexible schedule

• Free food & snacks

• Free uniforms

• Opportunity for advancement

• Training & development

• Wellness resources

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Mooresville, NC , is seeking a Client Satisfaction/Welcome Guest Receptionist personnel. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills and a positive attitude and smile!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time

• GREAT! If you are looking to work part-time

• GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals

• Must be able to work some evenings and weekends!

• Detailed knowledge of the menu of services - don't worry, we'll train you!

• Have excellent customer service to members and guests, while building relationships that last

• Articulate and enthusiastic

• Uphold spa cleanliness standards

• Bring a positive and energetic attitude

• Answer phones, schedule appointments, and file documents

• Perform various other duties as assigned which include light cleaning activities

What's in it for you?

• Competitive Compensation - hourly wage PLUS commissions, no limit on what you can earn!
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement

• You have the potential for rapid advancement, including leadership roles, based on performance.

• Ongoing Training

• We are ALWAYS learning and improving.

• Flexible Hours

• Whether you are working part-time or full-time, your busy lifestyle is on our mind!

• Positive and Professional Work Environment

• We like to have fun and keep work interesting. We hope you do too!

• Employee Discounts

• Who wouldn't want discounts on products, services, AND gift cards?

• Wellness Insurance

• Access to a low cost Beneperk's Health and Wellness program

Qualifications:

• Having a high school diploma or equivalent is required

• Must be 18 years old or older

• Driver's license and transportation to and from work

• Must be a strong team player with the ability to work independently with minimal supervision

• Proficient with Computer Utilization