Client Representative

Xojet Teterboro , NJ 07608

Posted 2 months ago

RESPONSIBILITIES

  • Running and executing initial feasibility checks on all trips. This includes:

  • Running initial Flight Plan and runway performance analysis

  • Checking International trip requirements (permit requirements, political restrictions,)

  • Making sure that all airports have the necessary requirements for the feasibility of the trip (Operating hours, handling assistance, suitable facilities and others)

  • Running Initial Safety assessment

  • Ensuring that operations adhere to the appropriate certificate requirements and are conducted according to the provisions of international and national regulations.

  • Ensuring that all flights are prepared in a timely manner with all related services confirmed, i.e.: landing and overflight permits, slots, handling assistance, customs arrangements and fuel.

  • Maintaining full overview of the fleet operation before, during and after each flight. Acting proactively and swiftly upon situations such as weather diversion, recovery after technical issues and route re-planning when needed.

  • Being the first point of contact for the Customer Service and Sales Teams for Operations related matters

  • Coordinating the continuous optimization of the fleet while maintaining customer satisfaction, safety and cost saving as top priorities.

QUALIFICATIONS & EXPERIENCE

  • 2 years' experience within Business Aviation environment in at least one of the following:

  • Flight Dispatch

  • International trip planning

  • Long range planning and Dispatch

  • Beneficial

  • Recognized International Dispatch License

  • Jeppesen JetPlanner Experience

  • Worldwide Operations Experience

  • Customer Service related role Experience

POSITION

  • Department: Operations

  • Location: Teterboro, NJ

  • Reports too: Senior Director, System Control

  • FLSA Classification: Exempt

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Client Representative

Xojet