In order to support our team and strengthen the growth of our business, we are looking for an experienced Client Relationship Manager to join our growing business
Why apply? We are offering the opportunity to develop your career in a corporate environment and working in an international organisation with the best and brightest people and colleagues who are committed to exceeding the high standards set by our clients and by ourselves.
As Client Relationship Manager part of your responsibility is to:
Administer, mentor and oversees performance management for a more senior support level employees/more junior level professional employees, coordinates workload of team members and ensures team is appropriately staffed to meet client needs.
Help prepare, manage, implement and achieve business plans and goals.
Strengthen effective long term relationships with key client decision makers and frequently monitors political, management and other changes within the client organizations to preserve and protect the Company's relationship with the client.
Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Recognize and capitalize upon revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources.
Works to implement successful account retention and defense strategies to ensure business is retained.
Maintain an awareness of all large and potentially complicated claim related matters and assists claims personnel in the negotiation of equitable claim settlements on behalf of clients.
Qualifications and Experience
If you have 5 years or more of relevant experience in financial services or insurance industry and preferably relevant experience in health insurance management or insurance brokering then we would like to hear from you.
Marsh is a global leader in insurance broking and risk management. It enables clients to grow, innovate and create value by helping them understand and better manage the risks they face, advising on emerging risks and ensuring they have the resiliency to withstand the unexpected. Marsh partners with clients to turn uncertainty into opportunity. Marsh works on behalf of clients of all sizes and in every industry, including businesses, government entities, multinational organizations and individuals around the world. Services span risk management, risk consulting, insurance broking, alternative risk financing and insurance program management services.
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.