Client Relationship Manager - Life Sciences (Socal)

Cognizant Technology Solutions Los Angeles , CA 90009

Posted 7 days ago

Description

Health Life Sciences: Client Relationship Manager (SoCal

  • Southern California)

Location: SoCal

  • Southern California - (must reside within driving distance of the OC, San Diego, or Los Angeles area). Local candidates please!

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant's Health Life Sciences business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's business strategy. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Overview

Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and future prospects of account relationships. The Client Partner has extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. The CP will be held accountable against Measurable Revenue/Profit Growth within set timelines.

Key Responsibilities

The individual needs to have had a strong pedigree of leading similar healthcare relationships and having grown them in previous roles.

Drive profitable growth of the Client relationships in the region.

Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.

Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it.

Have regular meetings and work with the customer decision makers and influencers.

Have a complete understanding of the relationship position within the portfolio.

Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts.

Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.

Shape the thought leadership agenda

Actively drive execution of the Digital/ Transformation/innovation agenda for the portfolio

Qualifications

  • 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.

  • Experience running Client P&L of $30M+ dollars including reporting and metric assessment for the account.

  • In depth understanding of Health Life Sciences business domain, technology and services domains.

  • Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes for healthcare companies.

  • Strong experience with the global service delivery model.

  • Candidates must have a proven track record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential.

  • Experience in digital services/solutions.

  • Health Life Sciences business domain experience.

  • This role requires strong leadership skills and proven capabilities of being an inspiring leader.

  • Strong executive presence and gravitas.

  • Minimum of BS Degree required or combination of education, training and experience.

Preferred Qualifications

  • MS or MBA degree preferred.

A strong performance track record of running different portfolios-ranging from sales, new sales, programs and existing annuity business.

Must be detail oriented and able to lead and maintain all facets of complex assignments.

Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences.

Being able to make knowledgeable conversations with clients in Digital Area/trends in the industry.

Must be able to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence.

Salary and Other Compensation:

The annual base salary for this position is between $159,750.00 - $182,350.00 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance

  • Paid holidays plus Paid Time Off

  • 401(k) plan and contributions

  • Long-term/Short-term Disability

  • Paid Parental Leave

  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-PMB

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 345,000 associates around the world.

  • We don't just dream of a better way - we make it happen.

  • We take care of our people, clients, company, communities and climate by doing what's right.

  • We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.


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