Resourceone is currently seeking a Client Relations Manager. This individual assure accuracy of communication to sales, clients and operations through multiple channels. This position also provides strong leadership to project managers and coordinators as well as deliver strong project managements skills while working on multiple projects simultaneously.
We offer great benefits as well as 401k.
Hours: Monday- Friday 8am-5pm Compensation: Based on Experience
Desired Skills & Abilities:
Exemplary associate status within the organization who is willing to work as a team member
Good communication skills with intermediate or advanced skills in MicroSoft Office
Strong math skills
Exemplary attention to detail
Must be able to consistently lift 25lbs
Required to sit for long periods of time, bend, reach and move about the facility
Required to grip, twist, turn and type with both hands for long periods of time
Required Job Duties:
Attend Daily Production Meeting
Accountable for coordinating all aspects of client's mailing, project team leadership, organization and integration to deliver projects that meet stated project objectives and success criteria; including submission of graphics, text, data processing, letter shop instructions, printing, mail processing, scheduling guidance and support, professional mentoring is required.
Works co-operatively with others, being part of a team, assuming the role of leaders of the designated POD.
Works effectively with interdependent goals and fosters a collaborative environment to drive POD in the same direction.
Oversees communication and engages with team to collaborate and maintain strong relationships with personnel in each department to produce and manage print and direct mail campaigns within client requirements.
Manages kick off meetings (RAP) for new/existing clients and or projects that have any degree of risk or need additional technical, scheduling, data or client requirement clarification.
Refines cost estimates throughout the project as additional data is obtained. Will distinguish between critical and irrelevant pieces of project information.
Responsible for working directly with internal and external customers, production, purchasing, scheduling and sales to assure jobs are planned and completed correctly.
Ensures projects are managed and compliant with delivering on time, targeted schedule, and within budget.
Participation in regular team building sessions and career development training sessions is expected.
Must be professional in dress, communication and actions.
Maintain a clean, organized and safe working environment.
Consistent and Reliable attendance is mandatory.
All other duties as assigned.
ResourceOne is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ResourceOne is also committed to compliance with all fair employment practices regarding citizenship and immigration status.