Client Partner/Account Manager (Financial Services)

Title: Client Partner/Account Manager (Financial Services)

Location: Charlotte, North Carolina (Hybrid)

Responsibilities:

• Develop and assess account strategies to meet revenue targets

• Build upon existing client relationships through meetings

• Monitor client satisfaction and update strategies when necessary

• Create and negotiate new business proposals for key partners within the client team

• Resolve customer concerns and requests efficiently

• Accountable for a portfolio of business including client relationship management, growth, service diversification, and delivery commitments

• Represent Capgemini, providing great client satisfaction, building client relationships throughout all levels and up to C level suite

• Drive expansion of Capgemini solutions and services within the portfolio, provide financial forecast and implement actions to grow the portfolio

• Working with the Senior Account Management Team to manage the sales to delivery handoff to ensure smooth transition to team

• Serve as a demand management team member, working in collaboration with the Delivery Executive, responsible for alignment on staffing needs, and working in partnership with practices/recruitment

• Align client's vision and strategy by helping to deliver market leading solutions and services with the focus of diversification across the portfolio to enable long term growth

• Build new and maintaining relationships with key customer contacts on IT and Business side with goal of becoming trusted advisors and strategic partners

• Establish regular cadence with client peers to discuss Capgemini and position Capgemini as the partner of choice

• Responsible for assisting in RFPs, RFIs, proposals including solution definition, financial construct and overall submission quality including orals coordination

• Learn to shape and close deals within the portfolio, reviewing all deals for Account and MU objectives, schedule, and lead deal reviews; manage the overall sales process

• Draft and finalizing contracts for new work

• Bring innovative ideas to the client for use of the innovation fund

• Maintain Alliances relationships

Required Skills:

• 10+ years of experience in IT industry and sales

• Previously played a role in Business Development and account/engagement management

• Must have a very strong familiarity in Financial Services and have managed at least one large Financial Services client for 3+ years

• Oriented to solution selling and willing to learn

• Must have solid experience selling and delivering IT Services in one of the Financial Services domains

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

About Capgemini:

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get The Future You Want | www.capgemini.com

Disclaimer:

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law