Client Partner

The Nerdery Minneapolis , MN 55415

Posted 3 months ago

The Client Partner is responsible for driving profitable, long-term growth from the account by developing strategic client relationships and partnering with delivery leadership to ensure customer satisfaction. This individual manages the growth and evolution of relationships and can lead complex multi-dimensional engagements that combine design services, consulting, and software development.


Strategy and Growth:

  • Leads account strategy and planning while identifying opportunities of growth in the account

  • Develops and strengthens relationships with decision-makers and influencers with the client including executives.

  • Drives higher value/value-added services and solutions to the client

  • Continually increases knowledge of the client's business (and industry) to serve as a trusted advisor

  • Accountable for achieving account growth of revenue and margin

  • Ensures client satisfaction and drives outcomes

  • Liaison with Delivery to ensure client needs are fulfilled effectively

  • Manage client expectations and communications flow as it relates to production and internal project teams; negotiate and resolve high-level client issues.

  • Principal negotiator for client engagements


  • Experience building trusted advisor relationships

  • Demonstrated organic growth in assigned accounts

  • Experience forming and partnering with cross-disciplinary teams within clients.

  • Selling experience across a wide range of services

  • Demonstrated experience delivering strong and persuasive sales presentations

  • Extensive external client-facing experience

  • Industry experience in financial services. healthcare, med-device, or retail preferred

  • Experience in managing an account P&L

  • Extensive client management experience at within a digital agency, management consultancy, or professional services firm

  • Experience in software development services


  • Minimum of 5 years of progressive work history in a fast-paced technology-led environment
  • 4-6 years of program/account management or strategy experience
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Head Of Partner Strategy Minneapolis MN

US Bank

Posted 2 days ago

VIEW JOBS 10/12/2019 12:00:00 AM 2020-01-10T00:00 The Partner Credit Card Group represents over half of the credit sales and balances for the Retail Payment Solutions division of U.S. Bank, representing 14 cobrands and 1,400 agent banking partners. The Head of Partner Strategy will lead high-impact and cross-division strategic efforts including representing the Partner Group for cobrand business development and client retention efforts and driving the prioritization of critical partner capability development. In addition, this position will lead one or more of our cobrand portfolios, driving profitable growth and managing the executive relationship(s). Essential Responsibilities: * Provide strategic direction and leadership to pursue objectives of unit(s) * Sustain profitability and growth of unit(s) * Create and maintain cost-effective programs for unit(s) * Actively ensure compliance with all US Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc Basic Qualifications: * 10 years of banking experience * 5 years of management experience * BA/MBA in finance, business administration, or related field Preferred Experience: * Well-developed leadership abilities and strategic management skills * In-depth understanding of business functions and processes supported * Well-developed verbal and written communication skills * Well-developed analytical, decision-making and problem-solving skills * Considerable tact, diplomacy and people skills * Ability to influence the execution of highly complex or specialized projects and to adapt precedent and make significant departures from traditional approaches to develop innovative solutions US Bank Minneapolis MN

Client Partner

The Nerdery