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Client Operations

Expired Job

The Creative Group Burbank , CA 91505

Posted 3 months ago

Responsible for providing day-to-day operational support for affiliate and content provider accounts, including error resolution, tracking content through third party and licensed content workflows, tracking C3 content during swing shift and overnight hours, resolving workflow validations and issues for certain affiliates. Primary

Responsibilities:
? Third Party Network and Licensed Content tracking ? Tracking and prioritizing of Licensed Content ? Error resolution ? Manage ABR workflow validations ? Manage Gracenote Issues ? Work with other functional groups within the Operations department to ensure that content is delivered on time Secondary

Responsibilities:
? Occasional inbound and outbound menu mapping as required ? Special projects as assigned Knowledge, Skills, and Experience: ? 5+ years of industry related experience ? Basic knowledge of content encoding and distribution workflows is a plus ? High degree of proficiency in standard Microsoft Office applications ? Ability to effectively operate within diverse and cross-functional groups ? Strong problem solving and analytical skills, including a qualitative and quantitative skill set ? Ability to accommodate change and adapt accordingly ? Excellent communication skills, including ability to tailor communication to audience to achieve desired results ? Extremely strong attention to detail Key Results and Deliverables (What does success look like): ? A charismatic and credible communicator who leads by example ? Highly responsible, self-motivated, and able to thrive in an efficient, fast pace, high growth, entrepreneurial environment. ? Strong team player who can build solid relationships at all levels of the organization? Have excellent communication skills - written, verbal, presentation and interpersonal ? An ethical and proactive leader who can maximize the resources of a start-up environment ? Strong motivational skills to ensure active stakeholder participation

Requirements
? 5+ years of industry related experience ? Basic knowledge of content encoding and distribution workflows is a plus ? High degree of proficiency in standard Microsoft Office applications ? Ability to effectively operate within diverse and cross-functional groups ? Strong problem solving and analytical skills, including a qualitative and quantitative skill set ? Ability to accommodate change and adapt accordingly ? Excellent communication skills, including ability to tailor communication to audience to achieve desired results Please send resumes to

Employment Type: Contract-to-full-time


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Client Operations

Expired Job

The Creative Group