Client Onboarding Associate

Description

Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.

As a Client Onboarding Associate, you will play a critical role in reviewing and analyzing technical and functional operations within our organization. You will be responsible for identifying gaps and developing solutions to enhance operational efficiency and improve our product offerings. This role requires a highly motivated individual with a proven track record in strategy, business operations, or consulting roles, who possesses excellent analytical, organizational, and interpersonal skills.

Key Responsibilities:

• Review and analyze technical and functional operations within the organization.

• Identify areas for improvement and develop solutions to enhance operational efficiency.

• Work closely with cross-functional teams to implement operational improvements.

• Balance multiple projects and priorities effectively.

• Utilize hands-on experience with SQL, BI tools, and analytics to drive data-driven insights and decision-making.

• Maintain a strong focus on detail and accuracy while operating in dynamic customer environments.

• Communicate effectively with diverse teams across various organizational levels.

• Identify areas for process optimization and increased efficiency across the business.

• Owning processes and process improvement initiatives from ideation to implementation

Requirements

Minimum Qualifications:

• Bachelor's degree in Business Administration, Management, Finance, Engineering, or a related field.

• Hands-on experience with SQL, BI tools, analytics, or similar technologies.

• Highly analytical with a hypothesis-driven approach to problem-solving.

• Excellent organizational skills and attention to detail.

• Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams.

• Proven track record of "Ownership mentality"

Preferred Qualifications:

• Advanced degree in Business Administration, Management, Engineering, or a related field.

• Professional experience in strategy, business operations, or consulting roles.

• Experience working within a tech or tech implementation organization, or consulting practice.

• Experience working in logistics and/or supply chain organizations.

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.

Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.