Client Monitoring Specialist

Conduent Baton Rouge , LA 70804

Posted 3 months ago

Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

Balance

Maintaining a work/life balance is the key to success.

Collaboration

Department learning opportunities and company-wide digital knowledge share.

Compensation

Competitive salaries.

Family Support

Additional resources to support employees with families.

Professional Development

Conduent offers programs to help advance the careers of our employees.

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Responsibilities

About Conduent

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Job Description

Req ID: 2019-11815

Locations: Baton Rouge, Louisiana, United States

Job Type: Full-time regular

Travel: 100%

Hourly rate - $16.59

Primary Responsibilities:

  • Complete quarterly in-home compliance surveys with Long Term Care recipients to ensure safety and client satisfaction.

  • Support recipients with community resource referrals based on applicant needs such as housing, durable medical equipment and Meals on Wheels

  • 100% travel within assigned territory/area

Required Qualifications:

  • Bachelor's degree in Human Service field

  • Computer/typing proficiency to enter and retrieve data in electronic records

  • Experience with email, internet search, use of online calendars and other software applications

  • Current Louisiana driver's license and automobile insurance coverage

  • Reliable transportation to travel to applicant homes, hospitals and nursing facilities with the service delivery area

Preferred Qualifications:

  • Community field based case experience

  • Medicaid and Medicare experience

  • Experience working with vulnerable elderly and/or disabled adult populations with chronic medical and/or behavioral needs

  • Experience in Louisiana Home and Community based or Long Term Care services

  • Strong organizational skills

  • Strong communication and interpersonal skills

Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:click here to access or download the form.


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Client Monitoring Specialist

Conduent