Client Manager - Sustainability

Great that you're thinking about a career with BSI!

Purpose of position

Our people make all the difference in our success

BSI (British Standards Institution), the leading global standards and certification company known for helping shape some of the most widely used standards, has continuously supported businesses by equipping them with the necessary solutions to turn standards of best practice into habits of excellence.

To help us with our mission, we are currently opening opportunities for Client Manager to join our growing team

About the Role

As a Client Manager, you will be part of a dynamic team of specialists involved in the delivery of training and audits to various organizations. You will be working closely with BSI clients to help improve their performance by providing training services, as well as assessing their systems against applicable standards.

• Carry out Assessments of clients' Management Systems to ensure that they meet the requirements of International Standards, such as but not limited to ISO 14064 series, ISO 50001, PAS 2060, or other ESG-related standards.

• Conduct various types of audits as Team Leader/Lead Verifier or Team Member

• Together with the audit team, prepare assessment reports and present audit outcomes to clients clearly for them to be able to understand and take appropriate actions, as necessary.

• Deliver Training courses (Public or In-House) to clients on various topics and share knowledge and expertise to meet client expectations.

• Provide assistance and feedback with the design of training solutions and support in course development.

• Build relationships with clients and promote BSI's product offering and solutions align with their needs, by providing technical support during client engagement together with the sales team.

For this role, we are looking for someone who has the following experience and expertise:

• Completed a bachelor's degree in a relevant discipline.

• Minimum of five (5) years of relevant working experience, as demonstrated by a comprehensive knowledge of business processes and systems. Experience in working/implementing ISO Management Systems / Sustainability projects is an advantage.

• Can demonstrate thorough technical knowledge and can speak the language of the business.

• Completed Lead Auditor Course on any of the following, as a minimum: ISO 9001, ISO 14001, ISO 45001, ISO 50001; Completion of Sustainability Courses (e.g. ISO 14064, PAS 2060, GRI) is an advantage; Personal Qualification on Sustainability related standards will be an advantage.

• Third-party Certification Body (CB) experience as Auditor/Lead Auditor / Verifier / Lead Verifier preferred.

• Strong presentation skills and can communicate effectively at all levels within a client's organization and BSI and can demonstrate high-level interpersonal skills.

• Can work with minimal supervision and proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.