Client Management Associate

Bluecross Blueshield Of Tennessee, Inc. Chattanooga , TN 37402

Posted 3 weeks ago

PLEASE NOTE: This position is Remote with some geographic restrictions. To be hired for this position, you MUST live in one of the following states:

Tennessee (TN), Georgia (GA), Alabama (AL), Mississippi (MS), Arkansas (AR).

Supports the work of the marketing department on insurance related projects in accordance with organizational goals and strategies.

Job Description:

Job Responsibilities

  • Answering routine inquiries and supplying marketing information as requested by customers and prospects.

  • Gathering, analyzing and presenting information on relevant markets to business development staff and managers.

  • Assisting in the creation and distribution of communication vehicles for customers and other prospects.

  • Providing administrative support in marketing projects; tracking and preparing reports on marketing and sales data, focusing on key initiative dates and deadlines.

  • Various immunizations &/or associated medical tests may be required for this position.

Job Qualifications


  • High School Diploma or equivalent


  • 2 years - Customer service and/or billing experience or other office related experience required.


  • Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.

  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)

  • Must be a team player, be organized and have the ability to handle multiple projects

  • Excellent oral and written communication skills

  • Strong interpersonal and organizational skills

  • Strong analytical, planning, organizational and research skills

  • Microsoft Office Testing may be required.

Job Specific Requirements:

Preferred Skills

Experience with insurance brokers and group administrators preferred.

Group insured customer service experience preferred.

Preferred Skills:

Number of Openings Available:


Worker Type:


Worker Sub-Type:



BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statement:

BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Tobacco-Free Hiring Statement

To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test. An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

Resources to help individuals discontinue the use of tobacco/nicotine products include or 1-800-QUIT-NOW.

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Client Management Associate

Bluecross Blueshield Of Tennessee, Inc.