Client Facing Closing Coordinator

Job Description

About Guaranteed Rate Companies:

The Guaranteed Rate Companies is a leader in mortgage lending and digital financial services. Headquartered in Chicago, the Guaranteed Rate Companies has more than 7,000 employees in over 850 branches across the U.S., serving all 50 states and Washington, D.C. Since its launch in 2000, Guaranteed Rate Companies has helped more than 1 million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone. The company has cemented itself as an industry leader by introducing innovative technology, offering low rates and delivering unparalleled customer service. Honors and awards include: Top Lender for Online Service for 2018 by U.S. News & World Report; Best Mortgage Lender for Online Loans and Best Mortgage Lender for Refinancing by NerdWallet for 2021; HousingWire's 2020 Tech100 award for the company's industry-leading FlashClose℠ technology; No. 3 ranking in Scotsman Guide's 2021 list of Top Retail Mortgage Lenders; Chicago Agent Magazine's Lender of the Year for six consecutive years; and Chicago Tribune's Top Workplaces list for seven consecutive years. Visit rate.com for more information.

Pay Range: 40k base + bonus

Responsibilities

• Inputting title company fees with proper finance charge selection

• Understanding fee tolerances, how to handle tolerance violations, when 3 day wait periods apply.

• Review compliance audits specific to TRID messages, fee compliance and APR tolerances to ensure there are no issues.

• Preparation of the Closing Disclosure via Encompass

• Ensure the Closing Disclosure is fully complete, accurate, and compliant. Including but is not limited to:

• POC amounts properly applied

• Fees disclosed in the proper sections

• Fees correctly marked finance or non-finance charge

• Escrows set up per Guaranteed Rate policy

• Keep TRID form in LOS system up to date

• Ensure all data entry is completed to ensure accurate reporting and to ensure Loan Officer (and team) have visibility to the steps that have been completed.

• Update status notes within the TRID form regarding communication with Loan Officer, Closing, and Post-Closing.

• Monitor pipeline to ensure:

• CDs are going out according to policy

• CDs are being delivered to applicable parties in a timely manner

• Interacting with the Loan Officer (and team)

• Interacting with the Settlement Agent

Qualifications:

• Must have experience speaking to clients/agents/title companies on the Initial and final closing disclosure

• Clear focus on detail and ability to recognize inconsistencies in data/documents.

• Knowledge of Qualified Mortgage regulations

• Detailed knowledge of Closing and Legal Documents:

• Knowledge of Insurance Documents (Hazard, Flood, Mortgage Insurance)

• Knowledge of MDIA Disclosure timing and APR rules

• Knowledge of TRID fee tolerance comparisons and change of circumstance

• Understanding of compliance, origination, closing, or processing roles.

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.