Alliance Animal Health Nashua , NH 03060
Posted 6 days ago
Company Description
Are you a veterinary technician who's tired of wrangling large dogs? Or, are you a retired technician longing to be back in the veterinary industry but not sure where you fit in? We have an opportunity for you! We'll utilize the extensive knowledge that you've gained over the years to equip pet owners with the education they need to make informed decisions about their pet's care. We may be a little different when we say that our client experience team is the most important team in our hospital, and we'd love to explain that in more detail for you!
All Pets Veterinary Hospital is founded on the motto "Trust Our Family with Your Family!" We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Nashua, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more.
To learn more about us click here!
Job Description
Job duties include, but are not limited to:
Greet and welcome clients and patients personally by name, answer their questions, and triage concerns. Observe signs of fear, anxiety, and stress in patients and offer solutions to promote a fear-free experience. Answer incoming calls, emails, and text messages with solutions to client's questions and concerns about their pet(s). Recognize and triage medical concerns so urgent needs are addressed in a timely manner. Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Qualifications
We're looking for:
A minimum 1 year of veterinary industry experience required
Compassionate, calm, team player, multi-tasker, and strong communicator
Highly organized and possess computer skills
Excellent reading/comprehension/legible writing skills
Self-starter with the desire to continue to advance your knowledge and skillset.
SPECIAL WORKING CONDITIONS
Additional Information
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
Alliance Animal Health