Requisition Number: 41181
Company Name: The Davey Tree Expert Company
Service Line: 1RES - Kent-Residential & Commercial Services
Employment Type: Regular
Job Type: Part Time
Education Level Required: High School Diploma / GED
Work Experience Required: Less than 1 year
Travel Expectations: None
Client Experience Coordinator | Assistant Customer Service Representative
Invest in your future. Join one of the largest employee owned companies in the nation! Davey Tree has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
We are currently looking to add a dynamic Assistant Customer Service Representative to our passionate team of tree care professionals.
What You'll Do:
Be the first point of contact and triage the needs of the clients and the office.
Field prospective and current client calls.
Proposal production and contract initiation.
Process employee time sheets.
Maintain various databases and spreadsheets.
Order and maintain office supplies.
Invoice, manage accounts receivable and maintain files.
Skills We're Seeking:
Minimum one-year experience in office processes and office administration procedures
Outstanding telephone and communication skills
Proficient in Microsoft Outlook, Word, and Excel
Ability to meet deadlines, attention to detail and accuracy
Expert organizational skills and ability to multi-task
Preferred: prior working experience with CRM and SAP systems
What We Offer: *
Paid time off and paid holidays
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee-owned company & discounted stock purchase options
Group Health Plan
Employee referral bonus program
Locations throughout US in major cities and desirable areas
Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
Scholarship Program for Children of Employees
Charitable matching gift program
all listed benefits available to eligible employees
Pre-employment Drug Screen and Social Security verification required.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military, or veteran status, or other protected characteristics as established by federal, state, or local law.
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