Client Executive Partner- Philadelphia

Atos Philadelphia , PA 19107

Posted 2 months ago

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa $ 6 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Client Executive Partner

Location:

Philadelphia, PA

Description:

The Client Executive Partner (CEP) is the key Atos customer-facing representative, who is directly responsible for customer relationship management on a day-to-day basis

Core Responsibilities

Customer Management - Planning, Selling and Delivery

  • Construct and reinforce relationship with customers

  • Be positioned as a business partner of the client's organization

  • Assume full end-to-end global P&L accountability for the client account

  • Be accountable for all dimensions of account, from sales to operational perfection in service and project delivery

  • Implement the Account Plan, growth strategy and ambition for his/her client(s)

  • Be responsible for client's partner relationship management

  • Portfolio development

  • Contribute to the development of new products through the identification of customer needs

  • Co-develop new Industry-specific solutions with customers and GCEX (for global accounts) or Industry Country Leader (for local accounts)

  • People Management

  • Lead and functionally manage a dedicated core client management team (Sales, Solution Manager, Industry Specialist, Delivery Executive, Program Managers)

Expectations:

  • Industry Knowledge

  • CXO Presence

  • Able to articulate the entire portfolio (Next Generation of services) and align to customer's problem to help them digitize

  • Build strong understanding of the customer's business and their future journey and the impact of technology on their business (Digital Disruption)

  • Bring a deep understanding of Trends and Technology

  • Business Insight and Financial Discipline

  • Intellectual Curiosity

  • Bias to Action

  • General Manager and CEO- Executing for Results

  • Build the vision to be able to communicate to the team and use the organization to scale the growth (e.g. Sales, Digital Office, etc.), as well as establish cohesion and dedication

Minimum Qualifications

  • 15+ years operating as a successful leader at technology or consulting firms, ideally as General Manager of strategic accounts in the Retail and Transportation Industry

  • More than $50M of P&L Responsibility

  • Industry Specialist with experience Building and crafting the digital transformational agenda of the clients and CXO

  • An ability to engender trust and build long-term symbiotic business relationship with clients

  • Action Oriented with an ambitious spirit as proven by past business success

  • Demonstrated leadership, sophisticated analytical and problem-solving skills coupled with a strategic approach

  • Build and cultivate a team environment that encourages people to take risks and do their best to achieve overall client satisfaction

  • Encourage high standards of performance and inspire others to define new opportunities and continuously improve the organization

  • Advanced Degree in engineering, Computer Science, and/or Business Desirable

  • Travel 50%+

Your Application

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

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Client Executive Partner- Philadelphia

Atos