Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We're a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many waysnot only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.
Perspecta's talented and robust workforce14,000 strongstands ready to welcome you to the team. Let's make an impact together.
Perspecta has an immediate/upcoming need for an Client Executive
The Client Executive runs the business for the assigned P&L. Responsible for the quality, magnitude, and effectiveness of business relationships between the company and the customer. In concert with internal support teams & delivery teams, cooperates in building effective business relationships between the company & the customer. The Client Executive leads the account team to meet the customer's requirements for quality, speed and cost while meeting the company internal metrics in terms of financials and customer satisfaction. Serves as the company's principal representative to the customer, making business decisions and commitments on behalf of the company. Responsible for revenue, profit, and growth of the business utilizing corporate offerings and partnerships.
Manages large teams with broad scope or impact, including driving growth agenda/strategy, building/closing sales pipeline, setting organizational direction/work prioritization, people development, cost management, and alignment with larger business goals
Coaches and mentors employee direct reports. May coach and mentor non-direct reports as needed. Manages review process for company employees. Manages team and individual performance
Plans and directs the delivery of contracted business activities throughout the contract's lifecycle (from business development through contract closure) for a large portfolio of contracts
Accountable for the financial performance of the contract - in terms of Revenue, Margin and Growth potential on the portfolio of contracts
Accountable for customer satisfaction with respect to annuity or outsourcing services
Establishes yearly budgets and controls expenses to achieve financial goals
Leads more complex business negotiations or portions of extremely large contracts
Takes ownership for the planning, assessment and development of new business opportunities
Leads the account leadership team which is comprised of Sales, Delivery Management, & Client Management. In this capacity, responsible for:
As appropriate to the contract agreement, assures compliance with the company and customer's HR, PR, legal, financial, ethics and government related policies, strategies, and processes
Directs the planning, assessment and development of new business opportunities in partnership with company sales
Develops and nurtures senior mgmt or executive-level relationships with the customer
Significant contributor to the development of long-term strategic account plan; leads substantial portions of the strategic account plan
Pro-actively contributes to the customer's business improvement, planning and budgeting process
Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication
Maintains effective communication with and between all functional areas of the account team, as well as with the company at large including its executive leaders
Establishes and oversees a client governance structure that comprises comprehensive, coherent processes and communications between customer, the company, service providers, and partners
Leads delivery specific to local customer base
Bachelors Degree or equivalent combination of education and experience.
10+ years of Client Mgmt & 15 + years industry experience
Track record of managing somewhat complex Portfolio of Annuity Services deals up to $50 million
Note: Annuity Services comprised of sophisticated support services, out-tasking, or outsourcing
Experience in large revenue deals to include combination multiple contracting types
Proven track record in business P&L management, financial concepts and contract law
Experience managing a business in start-up and growth phases
Experience in developing executive level customer relationships including very good negotiation, presentation and communication skills at executive levels
Proven track record in leading large, virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks
Demonstrate broad knowledge of corporate policies, products, markets and processes, and an understanding of general business management principles and practices, financial management, and multinational program management.
Must have active DoD security clearance.
Defense Acquisition University experience/certificates is a bonus.
Experience with different types of contracts (FFP, Cost Plus, etc)
Experience with different types of contract vehicles
Understand and experience leading programs utilizing agile techniques.
EEO Tagline: Perspecta is an AA/EEO Employer