What does an extraordinary Client Executive III, Super Community, Card Services do?
As a Client Executive III, Super Community within our Card Services group, you will be responsible for handling a portfolio of clients, ensuring client satisfaction, and continuously promoting Fiserv to maximize client renewals and cross-sales. You will provide clients with industry standard methodologies and strategic input, partnering with the client to deepen the overall partnership and selling add-on products and services. You will lead those opportunities through to close and implementation, using the Fiserv sales process. Clients will leverage you as an operational point of customer concern when appropriate. You will continually illustrate the value of the Fiserv partnership by providing measurement data such as ROIs and program performance updates. This role requires strong territory planning skills, C-suite and operational level relationship building and the ability to link our value proposition to client goals.
As a Client Executive III, Super Community, Card Services, you can look forward to:
Developing a territory and account plans, and execute on assigned goals.
You will also develop a keen understanding of client goals and objectives to help them succeed.
You will meet assigned add-on sale, renewal, and customer satisfaction goals following Fiserv sales principles.
Inform and interact with Fiserv leadership and client partner team on overall client relationship health where appropriate.
We need for you to have a sense of ownership for the Card Services client relationship.
We want you to conduct strategic and operational reviews with clients.
You will also identify and lead opportunities while following Fiserv reporting and forecasting standards.
Recognize that you are the advocate for clients while evening Fiserv's desired business outcomes.
You will also be helping the larger Fiserv team win by actively supplying new ideas, being responsible for your results, being accountable for your decisions and actions, and delivering quality in every interaction.
Ability to travel up to 30%.
Qualifications for consideration:
3+ year's sales/account management experience in the financial services field.
Demonstrated written and verbal communication/presentation skills.
Prior experience with sales/account management in the Card Services environment.
High School diploma
Prior experience presenting and interacting with all levels of client including executive level management.
Preferred qualifications for consideration:
Prior EFT, Bank/Credit union operations or data processing experience.
Prior experience with Fiserv and our products.
About our Business:
The Card Services business at Fiserv provides complete debit, credit, prepaid and ATM payment services to financial institutions as well as Accel, a premier payments network. Our products, services and strategies allow our clients to maximize revenue, increase customer acquisition, improve retention, reduce expense, minimize risk and increase share of wallet.
At Fiserv you will be part of a highly skilled and consultative sales organization that puts the client first in solving complex business problems. Our customer centric sales model, Fiserv Way of Selling, is focused on finding award-winning solutions that truly meet our client's needs. Our sales teams lead by example and continually strive for excellence. We are very committed to developing and hiring talented sales individuals and we celebrate success through our quarterly recognition programs and our annual Pinnacle trip.
In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.
Explore the possibilities of a Sales career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet