Client Director - East Coast

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

As a Subject Matter Expert with OpenText Professional Services means spearheading transformative initiatives within Enterprise Information Management. As a Client Director, you will drive business growth by fostering deep client relationships and delivering strategic solutions that maximize ROI for our customers. Your influence will extend across sales, business development, and customer success, positioning you as a pivotal player in shaping organizational strategy and client outcomes.

WHAT THE ROLE OFFERS

• Drive business growth by selling innovative solutions and driving change to achieve competitive advantages for clients.

• Collaborate closely with Services sales and delivery teams to ensure successful project delivery and customer satisfaction.

• Build and manage a robust pipeline, meeting quarterly and annual booking targets.

• Lead negotiations for project deliverables, schedules, and costing with external suppliers and internal stakeholders.

• Build and maintain trusted relationships with C-Level executives, advocating for client needs within OpenText.

• Lead process improvements and oversee Professional Services team activities, including RFP responses and opportunity tracking.

• Maintain timely updates in Salesforce.com, ensuring accurate opportunity forecasting and efficient proposal and contract management

WHAT YOU NEED TO SUCCEED

• University Degree or College Diploma with 10+ years of Information Management/IT experience, or equivalent.

• Minimum 7 years of experience in IT systems, ideally in Enterprise Content Management/AI, with a strong understanding of complex business processes.

• Preferred background working in a Big 4 or major consulting organization, with a focus on specific industry expertise within the Easter United States.

• Proven track record in selling Professional Services, with experience in achieving at least $1 million in annual fees.

• Experienced in achieving or surpassing weekly, monthly, and quarterly sales targets.

• Knowledge of OpenText products and their application to client business requirements.

• Ability to quickly assess and estimate business requirements and align them with OpenText modules.

• Strong project management skills with experience in large-scale Enterprise Content Management/AI projects.

• Excellent communication skills with a professional presence, exhibiting confidence and maturity in client interactions.

ONE LAST THING:

OpenText is more than just a corporation, it's a global community where trust is foundational, excellence is standard, and achievements are celebrated. Join us in driving impactful solutions and shaping the future of Enterprise Information Management.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT - THE INFORMATION COMPANY

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.

CREATE THE FUTURE

We create economic growth that is inclusive and sustainable.

BE DESERVING OF TRUST

The world's most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.

WE, NOT I

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.

RAISE THE BAR

We set high standards and exceptions, to learn, to be better.

OWN THE OUTCOME

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.

"We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets." - Mark Barrenechea, CEO & CTO