Client Development Specialist

Join a team that is changing millions of lives.

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.

Ready to join us?

About this opportunity

The Client Development Specialist will be responsible for driving incremental sales and market share growth through direct selling efforts for strategic, innovative, customer-facing programs. This includes creating strategic dialogue with high level decision makers/influencers within targeted accounts and positioning Align as a complete, innovative solution for their Orthodontic and Digital Platform needs. This individual will serve as a crucial member of the Business Innovation team, with a primary focus on growing the Doctor Subscription Program

The Client Development Specialist will be responsible for developing and executing strategies to increase engagement, usage, and customer satisfaction. They will serve as the key liaison between customers and our internal teams, ensuring effective communication and fostering long-term engagement. Qualified candidates will need to have the ability to thrive in a fast-paced environment with a strong desire to form deep, strategic partnerships with some of our top customers. The CDS will need the ability and willingness to travel, including overnight, up to 25% of the time.

In this role, you will…

• Drive sales results and expand market share by proactively identifying, targeting, and converting key leads/accounts for enrollment into the Doctor Subscription Program.

• Build strategic customer relationships, create customer loyalty, and develop trust with high-profile accounts. Promote customer engagement and encourage adoption of new product features.

• Negotiate and overcome customer objections by developing effective sales techniques and dialogue, driven by developing a deep understanding of Align's products and strategic offerings

• Act as primary Sales and Business Development point of contact and change champion with Align field sales teams. Provide support to these teams throughout the selling lifecycle including customer pitches, positioning, deal structuring, pricing, and agreements.

• Partner with sales training teams to build out and deliver sales training and effectiveness plans including selling guides, playbooks, objection handling, roleplay scenarios, and best practices.

• Continually search for and improve ways to message and deliver Align's competitive advantage

• Develop a deep understanding of the market - adapt sales strategy as markets change, identify creative opportunities and messaging to deliver Align's competitive advantage and value proposition.

Additional responsibilities

• Ability to lead and collaborate with cross-functional teams throughout the sales process

• Develop strategic planning and project management skills at the regional and national level

• Excellent written and verbal communication skills with the ability to listen, articulate and advocate

• Strong business acumen and analytical skills

• Pro-active approach with focus on performance and results

• Ability to attend national tradeshows, sales meetings and conferences as needed

• Knowledge of Ortho and Dental products preferred, especially if the candidate understands current and new industry trends, technologies, competitors, and place in the market

• Responsible for performing other duties as assigned

In this role, you'll need …

• 2 + Years Professional B2B sales/customer development experience

• Bachelor's degree in Business, Marketing, Finance, Economics or related field preferred or equivalent experience

• Exceptional organizational, prioritization, and project management skills

• Strong communication skills required

• Ability to learn new skills and adapt to changing business needs.

• Ability to present data and findings to different stakeholders

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com

• Knowledge of digital and/or mobile solutions, technology industry, medical devices preferred

Sound like a good fit?

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

About Align

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our Applicant Privacy Policies for additional information.

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

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